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[KNOWN ISSUE] 7.1.3 Can't login on Intel/AMD Mac
Behavior: enter email > click continue > trial icon in top right flashes and not…
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0
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295
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September 2, 2025
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[KNOWN ISSUE] 7.1.1 Models are hanging or failing to load properly
So, a new update is out (hurray!), and I foolishly clicked “remove old models” b…
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20
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1381
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August 27, 2025
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Topaz 7.1.0 MacOS crashes at launching on intel-based Mac
Hi Everyone,
I updated the app, but now I can’t launch it. There is no way to g…
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15
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328
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August 31, 2025
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[RESOLVED IN 7.1.1] Video AI 7.1.0 Error during Preview and Export in trial mode
Hi,
since i updated to v.7.1 it’s impossible to render any video on my machine. …
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42
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2132
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September 27, 2025
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[KNOWN ISSUE] Update to Video AI 7.0.1, 7.0.2, 7.1.0, 7.1.1, 7.1.3 crash on download [MAC]
Every time I try to download version 7.0.1 the program crashes - I have rebooted…
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43
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2476
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September 3, 2025
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[KNOWN ISSUE] Model for stabilization not downloading using model manager in 6.2.0
[If you are posting a new bug, please include the following]
The bug / behavio…
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66
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3549
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November 20, 2025
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[KNOWN ISSUE] HDR is not yet supported on Mac with in-app preview
Hello,
I’ve got a new Mac Studio (M4max 64GB memory, 4TB SSD, MacOS 15.4) and H…
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4
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263
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April 30, 2025
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[KNOWN ISSUE] After Effects plugin missing
There is currently a bug causing the plugin to install into the After Effects 20…
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0
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200
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April 4, 2025
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[KNOWN ISSUE] "Resolution error" when upscaling to 8k
Hello,
I try to do 8K video, but i have this error : Resolution error…
I have …
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6
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828
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April 10, 2025
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[KNOWN ISSUE] Exports failing after update
[If you are posting a new bug, please include the following]
The bug / behavio…
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11
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895
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May 28, 2025
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How to report a bug for Video AI
If you encounter a new bug with Video AI, please create a new topic detailing th…
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0
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4562
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February 10, 2023
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Mac Studio M3 Ultra — Severe Overheating and Thermal Emergency Sleep During Proteus 4K-to-6K Batch Rendering
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5
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103
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October 12, 2026
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My licensed program just produced an output that had a Topaz watermark!
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1
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83
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September 14, 2026
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Video AI 7.1.3 - loses main preview when repeatedly switching between multiple sources
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3
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133
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August 26, 2026
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VEAI running extremely slow
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2
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96
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August 14, 2026
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Please contact support. - Collect the logs: Help > Logging > Get Logs For Support - Contact: Help > Get Support
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1
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72
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August 4, 2026
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Starlight free renders
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0
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70
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July 31, 2026
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Cant denoise movie with video ai
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1
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68
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July 23, 2026
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Model Manager - was this ever fixed?
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4
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149
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June 29, 2026
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Video AI Pro: “No licenses are currently available”
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8
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2437
|
June 27, 2026
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7.1.5 won't download Starlight Mini
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2
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143
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June 25, 2026
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Image superposition bug
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4
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117
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June 20, 2026
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Video AI dead
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3
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203
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June 11, 2026
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Topaz video ai 7
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0
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84
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May 28, 2026
|
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I spent 22 hours upscaling a video to only get an error
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3
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160
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May 25, 2026
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Why I cannot use my topaz that I already paid
|
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5
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182
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May 25, 2026
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Import timeline and export time lines are not matching
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0
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31
|
May 18, 2026
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Latest Github Release for Topaz FFmpeg does not build, missing header file "tvai_messages.h"
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0
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63
|
April 24, 2026
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Recoverable Error during Rendering
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3
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335
|
April 23, 2026
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Using video ai without update
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4
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124
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April 20, 2026
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