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[KNOWN ISSUE] 7.1.3 Can't login on Intel/AMD Mac
Behavior: enter email > click continue > trial icon in top right flashes and not…
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2
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229
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November 1, 2025
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[KNOWN ISSUE] 7.1.1 Models are hanging or failing to load properly
So, a new update is out (hurray!), and I foolishly clicked “remove old models” b…
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22
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1031
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October 26, 2025
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Topaz 7.1.0 MacOS crashes at launching on intel-based Mac
Hi Everyone,
I updated the app, but now I can’t launch it. There is no way to g…
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17
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204
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October 30, 2025
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[RESOLVED IN 7.1.1] Video AI 7.1.0 Error during Preview and Export in trial mode
Hi,
since i updated to v.7.1 it’s impossible to render any video on my machine. …
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45
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1378
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September 27, 2025
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[KNOWN ISSUE] Update to Video AI 7.0.1, 7.0.2, 7.1.0, 7.1.1, 7.1.3 crash on download [MAC]
Every time I try to download version 7.0.1 the program crashes - I have rebooted…
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45
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2078
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November 8, 2025
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[KNOWN ISSUE] Model for stabilization not downloading using model manager in 6.2.0
[If you are posting a new bug, please include the following]
The bug / behavio…
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68
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2726
|
November 20, 2025
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[KNOWN ISSUE] HDR is not yet supported on Mac with in-app preview
Hello,
I’ve got a new Mac Studio (M4max 64GB memory, 4TB SSD, MacOS 15.4) and H…
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6
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207
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June 29, 2025
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[KNOWN ISSUE] After Effects plugin missing
There is currently a bug causing the plugin to install into the After Effects 20…
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2
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157
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April 4, 2025
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[KNOWN ISSUE] "Resolution error" when upscaling to 8k
Hello,
I try to do 8K video, but i have this error : Resolution error…
I have …
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8
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645
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April 10, 2025
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[KNOWN ISSUE] Exports failing after update
[If you are posting a new bug, please include the following]
The bug / behavio…
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14
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711
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May 28, 2025
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How to report a bug for Video AI
If you encounter a new bug with Video AI, please create a new topic detailing th…
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2
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4529
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May 11, 2023
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Latest Github Release for Topaz FFmpeg does not build, missing header file "tvai_messages.h"
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0
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13
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April 24, 2026
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Recoverable Error during Rendering
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3
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48
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April 23, 2026
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Using video ai without update
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4
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34
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April 20, 2026
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Latest update is failing to export!
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5
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82
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April 17, 2026
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Video AI has an upgrade window that won't allow me to work on my files. There doesn't appear to be a way to dismiss it
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1
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28
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April 10, 2026
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Getting an Export error
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1
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29
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April 10, 2026
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Starlight Mini Not Downloading
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5
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238
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March 27, 2026
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Unknown error occurs when running stabilization parameters with no upscaling
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1
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34
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March 25, 2026
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No Way to Stop Update Pop-Up on Open
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1
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42
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March 16, 2026
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Video AI7 "An Error Has Occurred" on exports?
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8
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202
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March 16, 2026
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What Changed?
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2
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61
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March 14, 2026
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Error after 27 hours of rendering. 2 hours before task was completed
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1
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35
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March 13, 2026
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Pausing 2.5 Hr Render w/ 6 min left Causes It to Start Over?
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1
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34
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March 13, 2026
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Failed to concatenate scenes
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2
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33
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April 21, 2026
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Starlight Mini - Large Grid / Large Blocks Problem on Dark / Contrasty Footage
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12
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383
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February 8, 2026
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Topaz Video AI is Crashing My MacBook Pro
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6
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99
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March 30, 2026
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Ednlessly making me do the same update.. over and over and over and over again and again. Close, open, do the update
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3
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48
|
March 28, 2026
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Starlight mini downloading and installing issues
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4
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622
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March 22, 2026
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Several Errors today
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2
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61
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March 20, 2026
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