Video AI Bugs and Issues
| Topic | Replies | Views | Activity | |
|---|---|---|---|---|
|
[KNOWN ISSUE] 7.1.3 Can't login on Intel/AMD Mac
Behavior: enter email > click continue > trial icon in top right flashes and not… |
|
2 | 247 | November 1, 2025 |
|
[KNOWN ISSUE] 7.1.1 Models are hanging or failing to load properly
So, a new update is out (hurray!), and I foolishly clicked “remove old models” b… |
|
22 | 1121 | October 26, 2025 |
|
Topaz 7.1.0 MacOS crashes at launching on intel-based Mac
Hi Everyone, I updated the app, but now I can’t launch it. There is no way to g… |
|
17 | 232 | October 30, 2025 |
|
[RESOLVED IN 7.1.1] Video AI 7.1.0 Error during Preview and Export in trial mode
Hi, since i updated to v.7.1 it’s impossible to render any video on my machine. … |
|
45 | 1515 | September 27, 2025 |
|
[KNOWN ISSUE] Update to Video AI 7.0.1, 7.0.2, 7.1.0, 7.1.1, 7.1.3 crash on download [MAC]
Every time I try to download version 7.0.1 the program crashes - I have rebooted… |
|
45 | 2158 | November 8, 2025 |
|
[KNOWN ISSUE] Model for stabilization not downloading using model manager in 6.2.0
[If you are posting a new bug, please include the following] The bug / behavio… |
|
68 | 2905 | November 20, 2025 |
|
[KNOWN ISSUE] HDR is not yet supported on Mac with in-app preview
Hello, I’ve got a new Mac Studio (M4max 64GB memory, 4TB SSD, MacOS 15.4) and H… |
|
6 | 222 | June 29, 2025 |
|
[KNOWN ISSUE] After Effects plugin missing
There is currently a bug causing the plugin to install into the After Effects 20… |
|
2 | 170 | April 4, 2025 |
|
[KNOWN ISSUE] "Resolution error" when upscaling to 8k
Hello, I try to do 8K video, but i have this error : Resolution error… I have … |
|
8 | 679 | April 10, 2025 |
|
[KNOWN ISSUE] Exports failing after update
[If you are posting a new bug, please include the following] The bug / behavio… |
|
14 | 755 | May 28, 2025 |
|
How to report a bug for Video AI
If you encounter a new bug with Video AI, please create a new topic detailing th… |
|
2 | 4539 | May 11, 2023 |
|
Video AI dead
|
|
3 | 69 | June 11, 2026 |
|
Topaz video ai 7
|
|
0 | 47 | May 28, 2026 |
|
I spent 22 hours upscaling a video to only get an error
|
|
3 | 66 | May 25, 2026 |
|
Why I cannot use my topaz that I already paid
|
|
5 | 71 | May 25, 2026 |
|
Import timeline and export time lines are not matching
|
|
0 | 14 | May 18, 2026 |
|
Latest Github Release for Topaz FFmpeg does not build, missing header file "tvai_messages.h"
|
|
0 | 34 | April 24, 2026 |
|
Recoverable Error during Rendering
|
|
3 | 125 | April 23, 2026 |
|
Using video ai without update
|
|
4 | 77 | April 20, 2026 |
|
Latest update is failing to export!
|
|
5 | 127 | April 17, 2026 |
|
Video AI has an upgrade window that won't allow me to work on my files. There doesn't appear to be a way to dismiss it
|
|
2 | 45 | June 9, 2026 |
|
Getting an Export error
|
|
2 | 70 | June 9, 2026 |
|
Starlight Mini Not Downloading
|
|
6 | 316 | May 26, 2026 |
|
Unknown error occurs when running stabilization parameters with no upscaling
|
|
2 | 55 | May 24, 2026 |
|
No Way to Stop Update Pop-Up on Open
|
|
2 | 55 | May 15, 2026 |
|
Video AI7 "An Error Has Occurred" on exports?
|
|
8 | 225 | March 16, 2026 |
|
What Changed?
|
|
3 | 82 | May 13, 2026 |
|
Error after 27 hours of rendering. 2 hours before task was completed
|
|
2 | 48 | May 12, 2026 |
|
Pausing 2.5 Hr Render w/ 6 min left Causes It to Start Over?
|
|
2 | 49 | May 12, 2026 |
|
Failed to concatenate scenes
|
|
2 | 42 | April 21, 2026 |
