Video AI Bugs and Issues
| Topic | Replies | Views | Activity | |
|---|---|---|---|---|
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[KNOWN ISSUE] 7.1.3 Can't login on Intel/AMD Mac
Behavior: enter email > click continue > trial icon in top right flashes and not… |
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2 | 219 | November 1, 2025 |
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[KNOWN ISSUE] 7.1.1 Models are hanging or failing to load properly
So, a new update is out (hurray!), and I foolishly clicked “remove old models” b… |
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22 | 975 | October 26, 2025 |
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Topaz 7.1.0 MacOS crashes at launching on intel-based Mac
Hi Everyone, I updated the app, but now I can’t launch it. There is no way to g… |
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17 | 196 | October 30, 2025 |
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[RESOLVED IN 7.1.1] Video AI 7.1.0 Error during Preview and Export in trial mode
Hi, since i updated to v.7.1 it’s impossible to render any video on my machine. … |
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45 | 1233 | September 27, 2025 |
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[KNOWN ISSUE] Update to Video AI 7.0.1, 7.0.2, 7.1.0, 7.1.1, 7.1.3 crash on download [MAC]
Every time I try to download version 7.0.1 the program crashes - I have rebooted… |
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45 | 2021 | November 8, 2025 |
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[KNOWN ISSUE] Model for stabilization not downloading using model manager in 6.2.0
[If you are posting a new bug, please include the following] The bug / behavio… |
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68 | 2564 | November 20, 2025 |
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[KNOWN ISSUE] HDR is not yet supported on Mac with in-app preview
Hello, I’ve got a new Mac Studio (M4max 64GB memory, 4TB SSD, MacOS 15.4) and H… |
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6 | 204 | June 29, 2025 |
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[KNOWN ISSUE] After Effects plugin missing
There is currently a bug causing the plugin to install into the After Effects 20… |
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2 | 150 | April 4, 2025 |
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[KNOWN ISSUE] "Resolution error" when upscaling to 8k
Hello, I try to do 8K video, but i have this error : Resolution error… I have … |
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8 | 610 | April 10, 2025 |
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[KNOWN ISSUE] Exports failing after update
[If you are posting a new bug, please include the following] The bug / behavio… |
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14 | 662 | May 28, 2025 |
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How to report a bug for Video AI
If you encounter a new bug with Video AI, please create a new topic detailing th… |
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2 | 4526 | May 11, 2023 |
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Unknown error occurs when running stabilization parameters with no upscaling
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0 | 12 | March 7, 2026 |
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No Way to Stop Update Pop-Up on Open
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0 | 18 | March 3, 2026 |
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Starlight Mini Not Downloading
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4 | 138 | February 28, 2026 |
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Starlight cloud precise two, limited to 18 seconds? On ASTRA
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11 | 182 | February 27, 2026 |
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Latest update is failing to export!
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0 | 24 | February 24, 2026 |
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Every export fails
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0 | 18 | February 24, 2026 |
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Failed to concatenate scenes
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1 | 24 | February 20, 2026 |
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Please compile rt809 compatible Proteus+tensorrt models for Linux Beta 5.0.3.1.b
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0 | 23 | February 17, 2026 |
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Starlight Mini - Large Grid / Large Blocks Problem on Dark / Contrasty Footage
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12 | 348 | February 8, 2026 |
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Topaz Video AI is Crashing My MacBook Pro
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5 | 55 | January 29, 2026 |
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Ednlessly making me do the same update.. over and over and over and over again and again. Close, open, do the update
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2 | 37 | January 27, 2026 |
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Starlight mini downloading and installing issues
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3 | 364 | January 21, 2026 |
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Several Errors today
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1 | 50 | January 19, 2026 |
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Transparent png sequence issue
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1 | 24 | January 15, 2026 |
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Starlight mini issue
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4 | 108 | January 12, 2026 |
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Reddish eye issue after applying second enhancement
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4 | 51 | January 9, 2026 |
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DNxHR codecs error
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2 | 43 | March 9, 2026 |
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Cropping does not work on videos with rotation metadata
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2 | 19 | March 9, 2026 |
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Topaz Video AI keeps randomly closing during renders
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2 | 50 | March 9, 2026 |
