Video AI Bugs and Issues
| Topic | Replies | Views | Activity | |
|---|---|---|---|---|
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[KNOWN ISSUE] 7.1.3 Can't login on Intel/AMD Mac
Behavior: enter email > click continue > trial icon in top right flashes and not… |
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2 | 164 | November 1, 2025 |
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[KNOWN ISSUE] 7.1.1 Models are hanging or failing to load properly
So, a new update is out (hurray!), and I foolishly clicked “remove old models” b… |
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22 | 783 | October 26, 2025 |
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Topaz 7.1.0 MacOS crashes at launching on intel-based Mac
Hi Everyone, I updated the app, but now I can’t launch it. There is no way to g… |
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17 | 165 | October 30, 2025 |
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[RESOLVED IN 7.1.1] Video AI 7.1.0 Error during Preview and Export in trial mode
Hi, since i updated to v.7.1 it’s impossible to render any video on my machine. … |
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45 | 915 | September 27, 2025 |
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[KNOWN ISSUE] Update to Video AI 7.0.1, 7.0.2, 7.1.0, 7.1.1, 7.1.3 crash on download [MAC]
Every time I try to download version 7.0.1 the program crashes - I have rebooted… |
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45 | 1702 | November 8, 2025 |
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[KNOWN ISSUE] Model for stabilization not downloading using model manager in 6.2.0
[If you are posting a new bug, please include the following] The bug / behavio… |
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66 | 2024 | August 14, 2025 |
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[KNOWN ISSUE] HDR is not yet supported on Mac with in-app preview
Hello, I’ve got a new Mac Studio (M4max 64GB memory, 4TB SSD, MacOS 15.4) and H… |
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6 | 188 | June 29, 2025 |
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[KNOWN ISSUE] After Effects plugin missing
There is currently a bug causing the plugin to install into the After Effects 20… |
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2 | 140 | April 4, 2025 |
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[KNOWN ISSUE] "Resolution error" when upscaling to 8k
Hello, I try to do 8K video, but i have this error : Resolution error… I have … |
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8 | 477 | April 10, 2025 |
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[KNOWN ISSUE] Exports failing after update
[If you are posting a new bug, please include the following] The bug / behavio… |
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14 | 584 | May 28, 2025 |
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How to report a bug for Video AI
If you encounter a new bug with Video AI, please create a new topic detailing th… |
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2 | 4500 | May 11, 2023 |
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Not rendering more than 2GB file size for 4K export
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1 | 15 | November 13, 2025 |
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Problem downloading Starlight mini
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46 | 2486 | November 13, 2025 |
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60p Apollo Conversion Reverts Vertical Video to Horizontal
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1 | 19 | November 10, 2025 |
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Topaz Video AI doesn't want to regognize my email and/or password for activation
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28 | 581 | November 9, 2025 |
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Cloud Render Video Not Complete
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0 | 15 | November 8, 2025 |
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Rendering issues with AV1 content
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0 | 12 | November 8, 2025 |
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Topaz Video 1.0.4 Broke Starlight (beta) on Mac
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2 | 40 | November 8, 2025 |
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Cannot export video [generic "An error occurred" message appears"
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0 | 16 | November 8, 2025 |
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Connection Error
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0 | 15 | November 8, 2025 |
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Apo8 videos exported with scene detection on dont play in any video player
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0 | 20 | November 7, 2025 |
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I can't update
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2 | 46 | November 6, 2025 |
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First Starlight Mini full render error'd out
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19 | 495 | November 5, 2025 |
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What has happened to changing to square pixel option?
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2 | 48 | November 5, 2025 |
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Topaz video 2.6.4 no longer works:(
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19 | 1243 | October 30, 2025 |
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Downloading ... but it doesn't download anything
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1 | 51 | October 30, 2025 |
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Application crashed when generating preview
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1 | 30 | October 30, 2025 |
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What is going on? I need help asap!
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4 | 120 | October 30, 2025 |
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Broken cue
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1 | 27 | October 23, 2025 |
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Can't login with my email on my Imac Quad Core Intel
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3 | 40 | October 20, 2025 |
