Video AI Bugs and Issues
| Topic | Replies | Views | Activity | |
|---|---|---|---|---|
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[KNOWN ISSUE] 7.1.3 Can't login on Intel/AMD Mac
Behavior: enter email > click continue > trial icon in top right flashes and not… |
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0 | 271 | September 2, 2025 |
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[KNOWN ISSUE] 7.1.1 Models are hanging or failing to load properly
So, a new update is out (hurray!), and I foolishly clicked “remove old models” b… |
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20 | 1248 | August 27, 2025 |
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Topaz 7.1.0 MacOS crashes at launching on intel-based Mac
Hi Everyone, I updated the app, but now I can’t launch it. There is no way to g… |
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15 | 264 | August 31, 2025 |
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[RESOLVED IN 7.1.1] Video AI 7.1.0 Error during Preview and Export in trial mode
Hi, since i updated to v.7.1 it’s impossible to render any video on my machine. … |
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42 | 1729 | September 27, 2025 |
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[KNOWN ISSUE] Update to Video AI 7.0.1, 7.0.2, 7.1.0, 7.1.1, 7.1.3 crash on download [MAC]
Every time I try to download version 7.0.1 the program crashes - I have rebooted… |
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43 | 2312 | September 3, 2025 |
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[KNOWN ISSUE] Model for stabilization not downloading using model manager in 6.2.0
[If you are posting a new bug, please include the following] The bug / behavio… |
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66 | 3174 | November 20, 2025 |
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[KNOWN ISSUE] HDR is not yet supported on Mac with in-app preview
Hello, I’ve got a new Mac Studio (M4max 64GB memory, 4TB SSD, MacOS 15.4) and H… |
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4 | 237 | April 30, 2025 |
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[KNOWN ISSUE] After Effects plugin missing
There is currently a bug causing the plugin to install into the After Effects 20… |
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0 | 179 | April 4, 2025 |
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[KNOWN ISSUE] "Resolution error" when upscaling to 8k
Hello, I try to do 8K video, but i have this error : Resolution error… I have … |
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6 | 758 | April 10, 2025 |
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[KNOWN ISSUE] Exports failing after update
[If you are posting a new bug, please include the following] The bug / behavio… |
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11 | 804 | May 28, 2025 |
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How to report a bug for Video AI
If you encounter a new bug with Video AI, please create a new topic detailing th… |
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0 | 4549 | February 10, 2023 |
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VEAI running extremely slow
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2 | 39 | August 14, 2026 |
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Please contact support. - Collect the logs: Help > Logging > Get Logs For Support - Contact: Help > Get Support
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1 | 34 | August 4, 2026 |
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Starlight free renders
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0 | 39 | July 31, 2026 |
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Cant denoise movie with video ai
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1 | 38 | July 23, 2026 |
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Model Manager - was this ever fixed?
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4 | 90 | June 29, 2026 |
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Video AI Pro: “No licenses are currently available”
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8 | 2233 | June 27, 2026 |
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7.1.5 won't download Starlight Mini
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2 | 96 | June 25, 2026 |
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Image superposition bug
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4 | 77 | June 20, 2026 |
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Video AI dead
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3 | 160 | June 11, 2026 |
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Topaz video ai 7
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0 | 68 | May 28, 2026 |
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I spent 22 hours upscaling a video to only get an error
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3 | 125 | May 25, 2026 |
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Why I cannot use my topaz that I already paid
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5 | 124 | May 25, 2026 |
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Import timeline and export time lines are not matching
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0 | 23 | May 18, 2026 |
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Latest Github Release for Topaz FFmpeg does not build, missing header file "tvai_messages.h"
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0 | 50 | April 24, 2026 |
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Recoverable Error during Rendering
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3 | 222 | April 23, 2026 |
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Using video ai without update
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4 | 96 | April 20, 2026 |
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Latest update is failing to export!
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5 | 168 | April 17, 2026 |
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Video AI has an upgrade window that won't allow me to work on my files. There doesn't appear to be a way to dismiss it
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1 | 56 | April 10, 2026 |
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Getting an Export error
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1 | 110 | April 10, 2026 |
