Please contact support. - Collect the logs: Help > Logging > Get Logs For Support - Contact: Help > Get Support

Help Me!!!2026-08-03-19-19-55-Main.tzlog.txt (17.5 KB)

The log you sent show the system is below the System Requirements for Topaz Video and does not have a GPU card that can handle the app. Do you have an account with a license for the app and another system to use the app on?