Very likely that Topaz is trying to sell more subscriptions to studio, but video AI decided to stop working a week ago. I upgraded all drivers, but it still fails, every single time, on every single model.
I get you need a new revenue model, but can I get my money back on the product I purchased that you no longer support?
On the contrary, just because your version is no longer updated doesn’t mean it’s no longer supported
Alternatively, you could have had the foresight to contacted Topaz Support a week ago when this first happened and your version of Topaz Video AI would have been working forthwith.
Here’s the link to contact Topaz Support directly
Hope this helps
The support team does still support users with the older app and is here to assist. Can you email us at help@topazlabs.com, and we can try to see what is going on here?
Any screenshots of what the issue you are facing will be helpful as well as the logs from the app.
To gather logs, please select Help > Logging > Get Logs for Support and attach the zip file to your reply.
Thank you Kyle. I will absolutely do that. 
