Your log files (Help > Logging > Get Logs For Support within Video AI)
Any screenshots as necessary
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Where do we post for questions about added features?
Just installed 3.1.5.0.b and it has a threshold slider with the add duplicate frames box.
Any manual on these new added features?
Hi @michaelandrews, we’re working on creating extensive documentation for all of our apps behind the scenes right now – I think this, once it exists, would be the best place to look for a ‘manual’.
Since we don’t have this public right now, the General category is probably the best place for these types of questions, but you can always also reach out to our support team directly at support.topazlabs.com and we should be able to answer this much quicker.
Hello, although my version has expired, I want to try the latest version. I have tried with 3.1.7.1b and with 3.1.6.
I don’t know what happens, but with both, my pc restarts. My pc is not bad and it has always worked fine, but now whenever I use Veai, my pc reboots after 1 minute or less. Any idea of the cause?
Attached DxDiag file
