Latest Bugs and Issues topics

Topic	Replies	Views	Activity
[RESOLVED by updating MSVC] - Click here if you get “Your CPU must support AVX instructions to install this program" resolved Just purchased and trying to install Photo AI 3.3.1 Installer freezes with this…	15	13717	April 22, 2025
====>> [CHECK THIS FIRST] 🚨- How to report a bug or issue for Photo AI HOW TO OPEN A SUPPORT TICKET If you encounter a new bug or issue with Photo A…	2	1138	January 13, 2025
Error loading model new-issue	0	22	April 25, 2026
[KNOWN ISSUE: APPLE PHOTOS STUCK] - Steps to solve this here resolved	45	1070	February 27, 2026
RESOLVED in v1.1.1 Cannot open Apple Photos Image.heic resolved	4	80	February 17, 2026
[RESOLVED in v3.6.1 ] - BLACK BOX on Windows, Unreadable text in dialog boxes Photo AI resolved	27	684	February 16, 2026
Resolved in v1.2.1 \| Invalid input field characters for Adjust lighting v2/3 and Upscale > Scale resolved	5	196	February 7, 2026
Resolved with discussions with Adobe \| From LightRoom Classic, library filters are removed resolved	4	204	January 29, 2026
[Resolved in v1.2.0] - Fix compression slider bug - changes don't update UNTIL you move one of the other sliders resolved	5	147	January 27, 2026
RESOLVED USING CORRECT SELECTION - [Text-like artifacts] - Unwanted text creation in Super Focus V2 resolved	17	200	January 29, 2026
Recover face adding eyes to the subject need-user-reply	2	63	February 26, 2026
[Dust and Scratch V2 was released] - [Dust and Scratch unsuccessful results] - Click here if you have bad results resolved	7	276	December 22, 2025
[RESOLVED IN TOPAZ PHOTO v1.1.0] - [OM-3 Support] - Click here if you have the new camera OM-3 resolved	3	171	December 19, 2025
[RESOLVED IN v1.1.0] \| [Nikon Z5 II Support] - Click here if you have this unsupported camera resolved	4	244	December 19, 2025
Resolved by rerunning instaler with blocker off \| App downloading models every time I log on resolved	2	79	February 6, 2026
[RESOLVED by running the installer with antivirus and firewall off] - Photo AI missing models resolved	28	587	November 4, 2025
Sharpen Standard V2 addding 2 random spots vs v1 need-user-reply	3	63	December 18, 2025
[ADJUST LIGHTING] - On Mac, when changing from v2 to v1, goes back to v2 in-progress	2	49	December 12, 2025
[Crop + rotation issue] - crop + rotation on vertical photos results in incorrect output (Squashed) in-progress	13	417	October 10, 2025
[RECOVER FACES BUG WITH RTX 30 series] - Recover faces has no effect or blurry patches starting in v4.0.2 resolved	6	105	October 20, 2025
[Double Denoise] - Adding denoise twice causes issues with selections in-progress	18	423	September 28, 2025
[Recover Faces] - Realistic model generates portion of image which is not mine need-user-reply	3	58	November 18, 2025
[RESOLVED] - Models downloading upon each launch in Photo AI resolved	6	1390	September 1, 2025
[WACOM PEN BUGS] - Issues with a wacom pen in-progress	2	37	October 21, 2025
[Remove Object Unwanted results] - Click here if you have odd results when using Remove Tool in Photo AI in-progress	45	676	August 20, 2025
[RESOLVED IN v4.0.3] - Mac Batch processing - Photo AI v4.0.2 crash on batch processing resolved	46	794	August 15, 2025
[RESOLVED IN V4.0.3] - Windows Batch processing - Photo AI v4.0.2 crash or freeze on batch processing resolved	8	301	August 15, 2025
[RESOLVED In v4.0.3] - Capture One issue in v4.0.2 where image does not roundtrip resolved	4	115	August 15, 2025
[RESOLVED] - Photo ai disappeared from PSE 2023 resolved	21	2049	August 15, 2025
[Native RAW files white balance issue] - Auto white balance is incorrect on native files, but OK on DNG copy in-progress	5	61	October 10, 2025