Latest Bugs and Issues topics

Topic	Replies	Views	Activity
[RESOLVED by updating MSVC] - Click here if you get “Your CPU must support AVX instructions to install this program" resolved Just purchased and trying to install Photo AI 3.3.1 Installer freezes with this…	15	12304	April 22, 2025
====>> [CHECK THIS FIRST] 🚨- How to report a bug or issue for Photo AI HOW TO OPEN A SUPPORT TICKET If you encounter a new bug or issue with Photo A…	2	1055	January 13, 2025
Recover face adding eyes to the subject need-user-reply	1	32	December 31, 2025
RESOLVED in v1.1.1 Cannot open Apple Photos Image.heic resolved	3	38	December 29, 2025
[Dust and Scratch V2 was released] - [Dust and Scratch unsuccessful results] - Click here if you have bad results resolved	7	159	December 22, 2025
[RESOLVED IN TOPAZ PHOTO v1.1.0] - [OM-3 Support] - Click here if you have the new camera OM-3 resolved	3	158	December 19, 2025
[RESOLVED IN v1.1.0] \| [Nikon Z5 II Support] - Click here if you have this unsupported camera resolved	4	215	December 19, 2025
Resolved by rerunning instaler with blocker off \| App downloading models every time I log on resolved	1	55	December 9, 2025
[RESOLVED by running the installer with antivirus and firewall off] - Photo AI missing models resolved	28	527	November 4, 2025
Sharpen Standard V2 addding 2 random spots vs v1 need-user-reply	3	57	December 18, 2025
[ADJUST LIGHTING] - On Mac, when changing from v2 to v1, goes back to v2 in-progress	2	43	December 12, 2025
[Crop + rotation issue] - crop + rotation on vertical photos results in incorrect output (Squashed) in-progress	13	406	October 10, 2025
[RECOVER FACES BUG WITH RTX 30 series] - Recover faces has no effect or blurry patches starting in v4.0.2 resolved	6	101	October 20, 2025
[Double Denoise] - Adding denoise twice causes issues with selections in-progress	18	416	September 28, 2025
[Recover Faces] - Realistic model generates portion of image which is not mine need-user-reply	3	52	November 18, 2025
[Text-like artifacts] - Unwanted text creation in Super Focus V2 in-progress	13	146	September 2, 2025
[RESOLVED] - Models downloading upon each launch in Photo AI resolved	6	1181	September 1, 2025
[WACOM PEN BUGS] - Issues with a wacom pen in-progress	2	32	October 21, 2025
[Remove Object Unwanted results] - Click here if you have odd results when using Remove Tool in Photo AI in-progress	45	573	August 20, 2025
[RESOLVED IN v4.0.3] - Mac Batch processing - Photo AI v4.0.2 crash on batch processing resolved	46	716	August 15, 2025
[RESOLVED IN V4.0.3] - Windows Batch processing - Photo AI v4.0.2 crash or freeze on batch processing resolved	8	267	August 15, 2025
[RESOLVED In v4.0.3] - Capture One issue in v4.0.2 where image does not roundtrip resolved	4	111	August 15, 2025
[RESOLVED] - Photo ai disappeared from PSE 2023 resolved	21	2031	August 15, 2025
[Native RAW files white balance issue] - Auto white balance is incorrect on native files, but OK on DNG copy in-progress	5	54	October 10, 2025
[RESOLVED Using the native RAW FILE] - Metadata missing when using DNG converted file as starting file in LrC resolved	11	381	August 8, 2025
[RESOLVED Using the native RAW FILE] - Metadata missing when using DNG converted file as starting file in LrC resolved	15	645	August 8, 2025
[Feedback window is too fast for Super Focus] - App is asking for feedback on super focus BEFORE I can see the image in-progress	4	66	July 18, 2025
[RESOLVED] - Can't update Photo AI 4.0.2 because of code 403 resolved	5	178	September 12, 2025
[RESOLVED IN v4] - [White flash] - Software will not open resolved	38	1697	June 26, 2025
[WHITE SCREEN/NOT RESPONDING] - Read for workaround - app will not launch, displaying a white screen and not responding resolved	14	357	August 15, 2025