[Remove Object Unwanted results] - Click here if you have odd results when using Remove Tool in Photo AI


If you have odd results to share.

Please write here if you experience bad results with the Remove Object tool in Photo AI. We are currently working on improving it and it will help us to see what the bad results are so we can train the AI models better.

Add a screenshot showing the before and after screen in Photo AI.


System requirements


  • Due to the resource-intensive nature of this feature, it is currently not supported on Macs with AMD GPUs. It also does not work on MacOS 12 (Monterey) and below.
  • It will also not work well if your computer does not meet the minimum requirements to run Photo AI
    System Requirements | Topaz Photo AI

Tips to use the Remove Tool:

  • Here is the documentation on how to use the Remove Object tool:
    Remove Object | Topaz Photo AI
  • The tool is designed to remove objects, and it’s not working well at the moment to remove people.
  • Make sure the object is completely selected, if there are parts missing from the mask it can create issues.
  • If the regular brush doesn’t work, try using the object selection brush.
  • Remove Object works best with small objects.
  • If you have multiple things to remove, test removing them one at the time for better results.

Contact us


If you have other issues with the tool, you can write to us at help@topazlabs.com

[Please describe your issue here. Try to include logs (Help → Logging) and add screenshots if necessary.]

Steps to reproduce issue:

  1. Step 1
    Load Photo
  2. Step 2
    Select cat on right
  3. Step 3
    Select Quality than remove

Topaz Photo AI [v1.x.x] on [Windows/Mac]

IMG_3391.CR2 (26.4 MB)

2024-09-14-14-33-30.tzlog.zip (75.8 KB)
iMac.spx (8.2 MB)


Thanks for sending in those screenshots, and I understand this is not an ideal edit to receive for this image. It also appears that you are experiencing a crash while using Photo AI. I want to get some more information to help troubleshoot the problem you are having.

Could you send us your computer’s full system profile?

Also if you can, please try to recreate this crash in Topaz Photo AI, then go to Help > Open Log Folder, please send me all of the files within that folder. You should be able to attach them directly as a response to this thread.

If you would prefer you can securely submit your files(s) to my Dropbox using the link below. Make sure to send me a note to let me know you sent something. :slight_smile:

Dropbox File Request

Those were up loaded
As you see it happens if you remove like you show in face book.if you remove objects apart or only 1 doesn’t
Happen.

Just uploaded.

Thanks for sharing that information. I’ve included these examples with an ongoing development ticket our Support Team has opened with the developers.

I will be sure to contact you on this thread once we have more information regarding this issue.

In till this fixed I will be waiting to purchase updates.This has been on going issue.

1 Like

Tried ‘remove’ on a photo of my wife.When I took the photo a little boy ran into the scene. Just for fun I have used ‘remove’ on this one with astonishing results. The little boy did not disappear but was replaced with another boy. I tried the same again with the result that instead of removing the boy a different boy came into the photo.

Steps to reproduce issue:

  1. Step 1
  2. Step 2
  3. Step 3

Topaz Photo AI [v.3.3.3 [Windows 10




1 Like

Hi. This is happening because you’re not completely covering the boy I mean every aspect of the boy and your mask is the shape of a small person and that’s why Photo AI is replacing the boy with another one.

To resolve this paint completely over the boy and trying not to make your mask the shape of a human then apply Remove again

Hope this helps

Seems rather weird to have to do this if using the “remove object” selection

Ed

2 Likes

Hi Ed.

It seems weird yes but, if you zoom into the image with the Mask you’ll find that they haven’t completely covered the whole body there is still parts of the boy’s clothing showing outside of the Mask.

The Remove Tool analyses the image as well as the shape of the Mask and recognises those parts missed by the Mask are indeed clothing and the Mask is the shape of a small person

Therefore, going by the information the Remove Tool has it’s taking those small parts of the clothing as well the Mask shape into consideration and thinks the user wants to replace one small person with another.

This isn’t isolated to just Topaz AI products this behaviour is true with all AI related software for instance the Adobe suite of products.

The thing is, the user thinks they have covered the whole object with a Mask then click Apply and it doesn’t work because, the whole process happens so fast the user naturally think it’s the software at fault when in reality it’s the user who hasn’t Masked the object completely in the first place

1 Like

Hi thanks for this. It worked!

Gesendet von Outlook fĂŒr Android

Random heads keep appearing after using the remove tool.

Steps to reproduce issue:

  1. I downloaded the latest version of the software
  2. I was editing a photo using the remove tool
  3. Random heads appeared in the image once the remove tool finished its edit


Topaz Photo AI [v1.x.x] on [Windows/Mac]

@JesusSheep @Laundromat @edward.ellickson @david.evison
I merged your thread to this general one so we can track users flagging this all at the same place.

@stig.flo @Dikaios

I merged your thread here; please provide examples of the unwanted results if you have them.

@shawn.walton @michaelwolff

Please share your examples here if you want for Remove Object odd results. Our team will work on improving it.

@gaylon.vorwaller Please share your odd results here if you want.

@francisco.rojas @luke.h

Please share your odd results here. I merged your thread here so we can track all user at the same place.

  Probably not really a bug.  I knew, before I tried, that I was asking something of Photo AI that was probably unrealistic to think it could do.

  This is a small portion of a much larger picture


  The result that would have liked to see, knowing that it was probably not possible, was to remove the Toyota from this image, and get a full view of the Jeep behind it.

  I figured I’d probably get some very bizarre attempt on the part of Photo AI to guess at what the rest of the Jeep looked like.

  Instead, Photo AI replaced the Toyota with its own idea of a fictitious different car.

  That was from running Photo AI on the entire, much larger picture.

  Running it on just this cropped-out portion of the picture, again trying to remove the Toyota, it replaced the Toyota with yet another different fictitious car.

1 Like

Most AI removal tools try to make the removed section make sense with the surrounding image.

Your image has an obvious reflection of the car underneath it. You’ll probably need to try and remove that at the same time.