In my latest processing the application froze suddenly including the whole system which not even reacted to the hardware reset button. I had to force turn off it via the hardware turn off switch. here are the log files:
logs.zip (872.4 KB)
FYI The next beta is out, you can upload the logs there as the DEVs will be focusing on that forum right now.
Whether 8k encoding is supported or not depends on the encoder, what youāre talking about are two completely different encoders, itās not something Topaz makes. As for why there is no x264 encoder, you can check the content in front of this post Topaz Video AI v3.1.5 - #92 by david.123, which is very clear.
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Okay so thatās showing max res 4096x4096 for the hardware accelerated H264. So was it x264 that was in Video Enhance AI that allowed 8K (even if it gave a warning message about the higher res)? It didnāt say x264 it just said āMP4 - H.264ā. And thatās now been removed due to licensing?
Why canāt we have a normal H264 (not necessarily x264) in Video AI to allow for bigger file sizes (such as 8K), in addition to the hardware H264 (nvidia)? There must be some normal (eg. software) H264 they can use/license.
For quality ProRes could be output instead (but very high bitrate) and HEVC could be used but HEVC as far as I know has much worse licensing for users (eg. you have to give a percentage of your profits or something). Maybe VP9 can be used instead but I think that will be slower etc and I think Iāve had quality issues with that in the past.
Donāt try to use H264 to encode videos above 4K, because it will not be supported by graphics card manufacturers, which means that a large number of devices cannot play smoothly. You should choose other encoding standards such as H265 or AV1.
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hi, i have uploaded a log in the dropbox. i got this error now 2 times when porcessing a video:
Last FFmpeg messages:
Unable to parse option value ā0ā as video rate
Unable to parse option value ā0ā as video rate
av_interleaved_write_frame(): Invalid argument
Error muxing a packet for output file #0
Error writing trailer of D:/Tron Legacy_apo6_prob3.mov: Invalid argument
frame= 8278 fps=1.4 q=-0.0 Lsize=17360641kB time=00:02:45.86 bitrate=857460.3kbits/s speed=0.0282x
Maybe you can check the reason for this error.
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Isnāt it a security risk to put the Video AI log files as attachments on here? eg. they can contain info like email address, machine id, other detailed computer info.
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According to the General Data Protection Regulation (GDPR) in the Europeon Union the owner of the personal data has to be informed about any use, storage and processing of this data including the reasons for immediately. Why we know the resons for, the other infos have not been sent so I assume there are no personal data included. 
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If you look at the main logs in notepad and do a search for āauthenticated for userā youāll see the email address.
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I just downloaded and installed the trial. Quite impressive but you need to add color correction option. The picture loses a lot of color in the processing and looks much paler.
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Are you using something other than rec709 source ?
I think so. I donāt even know what rec709 is 
The trial version warns about the logo only, it doesnāt mention any opaque background.
Logically, it would be pointless to release a trial version which affects the whole of the original picture in this way. That wouldnāt allow to really try the software.
I still do think that is an issue.
Can an owner of a licenced version check and confirm this?
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Need the footage you used to do that.
The trial version tested on my clips does not affect the video like yours.
FYI:
I just tested also on a very old weird videocd capture that uses a custom matrix BVOP
No problem either.
Iāve (after days) got it to download one of the Chronos Fast models (chf-v3-fp16-1152x704-ox.tz)
and itās previewed parts of a clip, but when you move to a different section of a clip and press preview again it says ādownloading modā¦ā again.
Surely it shouldnāt be downloading the model again when it already has it (it must have it as it previewed earlier parts of the clip. Iāve not changed any setting since previewing the previous section so shouldnāt it be using the same model file (chf-v3-fp16-1152x704-ox.tz) that it already downloaded instead of wasting time and bandwidth by downloading again?
TaskManager shows it using 13.1 Mbps of the network (so it is downloading), still taking ages though. I did try setting input/output rules in Windows Firewall to allow things but that didnāt seem to make any difference so I removed the rules. With no Firewall rules it is downloading (when I see no reason for it to be downloading it again) but taking quite a while (but now not as long as before before it previews - before it just took ages then gave an error message. It still does for some models).
So can it please be changed to not re-download model files if it already has them?
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The images were compared with and without license in CLI, and the watermark does not affect the tint.
I think itās another bug that makes the colors look wrong.
The tendency of the bug is similar to the BT601 and BT709 conversion errors that have been occurring for some time.
It has been reported in the bug thread and will eventually be fixed.
Original
No Auth
Colorspace Mismatch(BT601,BT709 issue simulate) Red ribbon is yellowing.
Iām maybe wrong, but it seems the change in brightness (not color) is due to the logo of the trial version which is in transparancy on the video result, certainly the transparancy is not at zero %, if itās that, this is not a bug or an issue, itās normal.
Itās not good to say all these confusing things.
3 Likes
This is a poll to help see what might be the cause of the model download issues with this version of Topaz Video AI.
Have you had any problems with this version of the app downloading any model files (eg. Chronos, Apolllo)?
- Yes - Iāve had errors/download failures - my download speed is 10 Mbps or below
- Yes - Iāve had errors/download failures - my download speed is 11 Mbps to 15 Mbps
- Yes - Iāve had errors/download failures - my download speed is 16 Mbps or above
- No - Iāve not had download failures - my download speed is 10 Mbps or below
- No - Iāve not had download failures - my download speed is 11 Mbps to 15 Mbps
- No - Iāve not had download failures - my download speed is 16 Mbps or above
- Yes - Iāve had download failures - Iām using Windows 10
- Yes - Iāve had download failures - Iām using Windows 10 Pro
- Yes - Iāve had download failures - Iām using a Mac
- No - Iāve not had download failures - Iām using Windows 10
- No - Iāve not had download failures - Iām using Windows 10 Pro
- No - Iāve not had download failures - Iām using a Mac
0 voters
Have you set up any rules in your Windows Firewall or other Firewall for this version of Topaz Video AI?
- Yes - Iāve set up rule(s) in the firewall and it downloads okay
- I set up rule(s) and it still didnāt download all models okay
- No - Iāve not set up rule(s) in the firewall and it still downloads okay
- No - Iāve not set up rule(s) in the firewall and it doesnāt download okay
0 voters
Have you set up rules in your Antivirus for this version of the App to allow the models to download?
- Iāve set up rules in the antivirus for this app and the models all download okay
- Iāve set up rules in the antivirus for this app and the models donāt all download okay
- Iāve not had to set up any rules in the antivirus and the models all download okay
- Other
- I donāt use antivius software
0 voters
Do you think it would be good if if Topaz provided a download URL where the models can be downloaded manually if needed?
- Yes
- No
0 voters
