Users with expired licenses no longer need to login at every startup
All users will need to relogin on the first launch of v3.0.8
āNo space leftā error message will now show available space
Fix audio transcoding when there are more than 2 audio channels
Removed automatic v-sync.
Constant framerate videos will no longer become VFR
Output FPS is now exact
Fix off-by-one frame for image sequence imports
Add option for auto-playback to preferences
Known Issues
If you are logged in and recieving a watermark on Windows, try deleting the %PROGRAMDATA%\Topaz Labs LLC\Topaz Video AI\auth.tpz file while the app is closed.
Users on some GPUs may see a āmodel failedā message before processing starts.
If all models fail, please try deleting the .tz files in your model folder. The location of this folder may be found in the preferences menu.
Please reach our to our support team if the issue persists
They are listed in order of date modified, so that the top model is the one it finally used. (I assume.)
Anyway, when I run the Theia model again, it still takes a minute or so to āthink aboutā what version of the model to use. As if: even though they are all downloaded, it still tries to load them all, failing until the last.
And after all that, Theia is still broken with the same things I reported in the last number of versions.
I was on a streak on an upscaling run during the holidays. In a groove! New patch and I got the frikkinā Watermark that I canāt get rid of even though Iām logged in. It also keeps asking me to log in everytime I open the program now, opens browser, recognized me, and closes. Still have the watermark.
Please fix this immediately or is there a way to revert to 3.0.7?
Thanks for the prompt fix for the āUsers with expired licenses login at every startupā issue, this is now fixed for me.
I havenāt checked much else yet but I did notice that when starting a new export process, using Apollo, the ādownloading modelā message still appears when offline - but the application then finds it in the models folder if itās already there.
And on my second offline test, on Proteus auto, there was additionally a āmodel failedā error report but then, the model was found and applied correctly as it had previously been downloaded.
Nothing major there but a bit of tidying up might be needed. I just hope that in fixing the āexpired licenceā login issue it hasnāt broken something else!
You can revert to 3.0.7 by downloading the appropriate installer from the releases forum. Downgrades work best if the previous version is removed first.
Each of those model files has a different tile size, and the tile size used is determined by the video input and output resolutions. In theory, the selected tile size will be the most efficient in terms of processing speed, but the quality is not affected.
Thanks! It looks like the program is having some trouble reading & writing to some of the files in the same folder as the license is stored. Itās probably having some trouble saving your new login as a result.
Can you please try deleting the %PROGRAMDATA%\Topaz Labs LLC\Topaz Video AI\models\auth.tpz file? It should be recreated the next time you log in, hopefully with the correct license state this time.
I am having a similar problem. Once I updated it wanted me to log in again, but everytime I do it following the browser link-- it says I am logged in and completed it, but when I go to Topaz Video AI it will not let me export without a watermark. When I double-check my license status in the program it displays me as logged in, but still shows the watermark. When I try again, it makes me login yet again and the browser login says I am logged in/confirmed, but I still have the same problem of the update not acknowledging my credentials and still displaying the watermark. (If I had known this problem would occur, I would not have updatedā¦ and potentially not even paid for continued updates since I am currently in the middle of a client deadline and now cannot output without a watermark.) Iām going to search below for a way to revert to the prior version.
Is this a command prompt action or is there a particular folder/subfolder I need to locate this in? (only had Topaz for a year up until now and this is my first issue requiring me to delete any authorization files)
itās a folder structure.
go to your C drive>ProgramData>Topaz Labs LLC>Topaz Video AI>models> and then scroll down till you find the āauth.tpzā file. delete that and open/restart TVAI. It should log you in and get rid of the watermark. Good luck!
