Hi since today Video AI renders the Topaz Watermark on Preview and export on my paid version. The orange “trial” mark in the menu bar is not shown. It seems that i opened accidently Video Ai two times on the same machine. But this behavior stay after closing both 4.0.8 Versions, updating and open…

Read and follow the instructions in this post and report back. [image] Topaz Video AI v3.0.9 Releases Thanks! It looks like the program is having some trouble reading & writing to some of the files in the same folder as the license is stored. It’s probably having some tro…

Yes, I need to ask why you posted in Ideas, that is for feature requests. Did you search the forum? I have moved it to Bugs!

oh sorry i began writing in bugs, switched to the video ai app for making sure that “trial” is not shown, noticed the “feedback” Button . Pressed it. After that i got asked that there is an open post by me. If i want to continue or write instead a new one. I continued and so it may be posted to the…

The feedback button on Video AI automatically creates a post in the ‘Ideas’ section, which is why you see so many posts in the wrong category.

Has someone asked them to fix it?

I mentioned it last year but nothing got done.

[image] david.123: The feedback button on Video AI automatically creates a post in the ‘Ideas’ section, which is why you see so many posts in the wrong category. I just tried 4.0.9 and the Report an Issue link does take you to Bugs and Issues - Topaz Community why do yo think the Give Feedb…

You are correct - but most don’t see or look for the menu choices under help, they see the ‘feedback’ button at the top of the UI and use that, which posts in ‘ideas’. I think the button needs to be removed.

At First: I started in the bugs section and was been asked to continue. If iam asked to continue or discard my draft without being explictly informed that the board it changed by the way - that no issue of reading. I just want to keep my work and continue posting after checking what i need to check. …

Have you raised a support request at the main website or send to help@topazlabs.com Haven’t seen an issue like this before.

Topaz Community

Watermark on paid Version

Video AI Bugs and Issues

michael.secker (michael.secker) January 5, 2024, 4:57am 13

Deletion worked. Many thanks.