Topaz Video Ai 4 Pre-Order

Does anyone know about the issue I sent earlier?

I got an email saying that I can download my Topaz Video Ai 4 Pre-Order, but the download link gives me 3.5.4 version, how come? I don’t want to install or activate 3.5.4 as I am afraid by that I will risk my upgrade extension for the pre-order.

I have the same issue! I followed the email instructions, but don’t find anything to update me from 3.5.4 to 4. Help, Topaz!

Thanks tony for the reply!

I downloaded and activated the software, which came out as 3.5.4. Topaz emailed me 3 times, not once, saying my Pre-Order is ready to be downloaded denoting the number 4. How would that affect my Pre-order now?

attached are the emails.

Thanks,
Sal

There will be no effect on your pre-order extra upgrade months, we had a timing difference between our order system and the rest of the launch so some emails went out a bit early.

Great. Thanks, because in my timing it’s already


18th of Oct. 5:32 AM