This is something I already reported 1 year ago but has nothing to do with the current issue that arose when updating from v2.2 to v2.3
As a matter of fact, the problems I had regarding voltage/wattage, have not been solved either by Topaz or by AMD, but they disappeared switching to Windows 11.
Updating the drivers didn’t solve; anyway regarding the current issue I am living without the subject detection and just activate it when needed. Obviously enough if the issue will persist I will take into account when I have to renew the subscription.
Reporting an issue and requesting support to resolve a local issue you are having with the software are different choices.
I don’t work with the Topaz team, I am offering a suggestion based on my past experience and ALWAYS getting results from the support team when I reached out with a challenge I wanted to get resolved fairly quickly.
Just trying to offer the path of least resistance for you while you attempt to get a resolution.
Just FYI if you search for support on this forum you will get the following description.
If you need to report a problem use the Support page on the main website, and, just for your information this is a user to user forum that does accommodate some error reporting on a general basis, not one on one:
And on the website pages you have this callout panel, where there is a option to click on “Email” or “Chat” online during working hours:
How do you feel about the result of this image? What you think about your image is what matters most …
But, to my taste, the face looks as if it was cut & pasted on and is (to me) way too sharp and distinct relative to the quality of the rest of the image so doesn’t look quite right.
If it were my image (and, yes, I know it’s not…) I’d take down the contrast on the face (b/c the hair and neck softness, as well as the clothing, don’t sync well with the face). Then mask the face (so no more processing could be performed on it) and see if I could get the hair, neck, clothing to be a closer quality, sharpness, contrast to the face. And, I’d leave the stone wall in the background soft. Is that doable using a mix of Ps & PAI?
Based on my approach style - this is what I came up with using PAI 2.3.0 - including Subject detection, denoising, sharpening and face recovery. Then a hint of Ps neural filter Photo Restoration (b/c I’d done the face recovery in PAI I pulled the face recovery slider in the neural filter to the far left). My goal was to try to balance the sharpening and contrast as close to uniformly as possible on the subject (I masked out and didn’t touch the background). The image isn’t sharp sharp, but I went for consistency of sharpness & contrast… Anyway, it was a fun Ps challenge to see what would result! I think the face might still be a tad too distinct in mine - perhaps it’s some toning that’s needed to match better with surrounding content. I forgot to mask the b.g. in the neural filter…my prior step looked better on the wall. That could be masked back in.
In my humble opinion, you must be doing something wrong, because to be honest I’ve never encountered this kind of problem since the first versions of the software. It downloads all models once during installation. And that’s all there is to it. It doesn’t download them again.
I find the additional processing in Photoshop using neural filters unnatural, unlike the first pass in photo AI. It’s far too sharp compared to the rest of the image.
OK, seems like I’m too stupid for Photo AI. Then please explain to me what I’m doing wrong when I call Photo AI via the Filter Menu or Automate. What secret have I not yet discovered? And what about the other users reporting this problem?
The fact is that the problem did not occur initially. Everything was OK until version 2.1.x and not anymore since 2.2.x. Every time I do an update, all model files are downloaded, so you can assume that everything is OK. Nevertheless, the files are downloaded every time.
I have the same problem with most images it just stops at “detecting faces” with autopilot continuously running. I also have a similar problem with Gipapixel AI 7.0.1. However, Denoise AI runs fine!
Windows 10 & Nvidia GeForce RTX 2060 Super
This is a Photoshop Beta using the Restoration Neural filter as is. No adjustments, using default settings. Consistent focus throughout. Just as good as TVAI in my opinion. No patterns on the dress and background. Plus heavily JPG compressed on save.
Say, where is the lens correction option to be found? When I open photos taken by my Nikon z50 they seem not to be lens corrected. Or am I missing something?
