While the program is running changes registration / then watermark

Topaz Video AI Bugs and Issues
1

Program was started registered, logged in.
In the queue I had 5 videos. Started in the evening. The next day the last 3 videos had watermarks. This has happened to me 2x now. Very annoying!

My guess: The program checks the registration not only during startup but also while the program is running. Such a behavior is new to me. My PC is mostly offline, so probably the unsuccessful registry check during the program in the middle of the night.

2

Hello and thanks for using Topaz Video AI,

We’re sorry about this error, we know it can be frustrating to queue up a long render job and end up with unusable results. This is a bug our developers are aware of and should be fixed in the 3.2 update, which is now public and will be available in the in-app update menu or by installing from the downloads page.

Please let me know if this resolves the issue.

1 Like
3