Update fails to run

I selected the update option to 2.1.4 and it download the update but when I selected Install I mistakenly pressed cancel. Now I get the option for the update but every time I select ‘Install’ it closes Photo AI but tats it, it never installs the update.

Steps to reproduce issue:

  1. Select Update Available
  2. Select Update
  3. Press Install
  4. Press Cancel
  5. Select Update Available
  6. Press Update
  7. Press Install

then Photo AI closes but never install the update. It appears to remember the cancel option first selected?


Topaz Photo AI [v1.x.x] on [Windows/Mac]

Download the full installer from this link and install that.

thank you, but I was also highlighting the fact that there appears to be a bug in the update process rather than a specific issue with the version.

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