Topaz Video AI v3.2.5

Hello Everyone!

A new release of Topaz Video AI is now available.

Released May 9th, 2023

Downloads: Windows | Mac (DMG) | Mac (Update Installer)

Changes from v3.2.4

  • Added a preference option to automatically remove older previews
  • Updated the Benchmark Dialog
  • Updated the FFmpeg Export Command Dialog
  • Improved OOM Error Message
  • Fixed issue with minimum grain
  • Fixed Downloading Model message
  • Fixed Apollo Fast duplicating frames
  • Fixed Preview Issues for > 8K
  • Fixes Trim and Crop tools when switching videos
  • Fixed Display Issue with vertical/portrait videos
  • Fixed Preferences On Save Behavior
  • Misc. updates

Known Issues

  • Presets with Proteus Manual settings show Auto instead of Manual.
    ( Note: Settings are preserved. Switching from Auto to Manual should show the saved settings. Saving the presets after that should show the correct settings next time. )

  • Some Mac users may experience import issues. A clean install using the steps provided here will resolve this

Submit files here: Dropbox

Please take a look at the Video Roadmap Update for more context on what we’re focusing on right now. Thanks in advance for your feedback!


My presets go to hell :frowning:

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Could we get some more information about your issues with presets? Our developers would like to see what the exact errors are in addition to your Video AI log files:

To gather logs, please select Help > Logging and make sure that there is a check mark next to File Logging. Next, recreate the issue and then return to the Help menu and select > Get Logs for Support and attach the zip file to your reply.

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I was set manual Proteus setting for few series. Now I still have this presets but without manual settings. TVAI set me Proteus Auto option (set from 3.2.4) or nothing (older settings). Now I must set this manual settings again.
logsForSupport.tar.gz (34,2 KB)

Does switching back to ‘Manual’ under the Proteus menu after choosing a preset keep your settings?

It seems that only in one case the manual settings were not preserved - with the setting which I set in version 3.2.4.

I appreciate the optimization and “under the hood” work, I just wish there were more actual model updates and improvements as well.


Aren’t the models perfect as they are? :roll_eyes:

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System performs way slower now after latest update. Was getting 38-40fps now I’m getting 22fps with the same preset.

Same issue with my manual settings… All my choices have been wiped within Topaz. However, the settings are preserved in the actual JSON files. The new JSON preset writes auto: 2 for this new version however, while the older version writes auto: ‘m’.

@tony.topazlabs and @Kadet you can fix it by changing all the older presets from auto: m to auto:2 in a file editor and then restarting Topaz. Seems like an oversight by the dev team in maybe standardizing the values.

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It seems that there is a problem that apollo fast cannot be used to process 4k videos
If it is 1080p, it can be used normally
It is normal to use apollo for the same few videos

Seeing direct repeat frames from 1080p apollo fast has now been fixed. Love it! :joy:

Hallo, Apollo funktioniert immer noch nicht mit einer Geforce RTX 2070 S Grafikkarte, alles bleibt schwarz. Wird das Problem noch gefixt?

Can you double check your preferences and make sure nothing changed?

Can you post your logs?

Hi Ida, I need to post logs too, just trying out v.3.2.5 and can not drag and drop, or select video files. Same problem as last version. The thing is I haven’t a clue how to share logs?

Thank you

Hi Angela, did you previously follow the resolution steps and are now seeing this issue again?

Hi Ida, I couldn’t figure out how to go about sharing logs last time out either.
Hoped the problem would go away with latest version but now can not use this one either. So I’m stuck at the moment. …… helppppp :wink:

The only version, well the latest, that works is v.3.2.2

Concerning interlaced progressive, in most cases, actually better than the regular interlaced models. Very impressive to be honest, but it fails on movements. I hope Topaz work on that model to get the best of both worlds. They are on to some very good stuff.


Checked preferences and nothing changed. I will post the logs

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