Hi,
About the problem with Ventura and MacPro 2019.
I just tested with the latest version of Ventura, the 123.3 which has just arrived.
VAIE lasts longer in the calculations but still ends up in a computer crash.
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Hello, I have used this version and I got error is âUnknown errorâ when I try for upscaling my video to 4K on my computer with CPU I7-9750H , Ram 32GB and GPU RTX 2060 Super. I have try to try again many times but i still got that. Can u give me a solution for this ? Thanks!
They switched to using ffmpeg under the hood. It does not process by frame numbers. There is a built-in filter that can do frame numbers, but I have not tested it to see if that would be actually be something they could use to get that functionality back for us.
Does setting Max memory usage % to 10 help?
Hello Topaz Labs Team
Before I start explaining what I observed, let me say that Iâm not an expert on videos or operating systems, so if there are any errors in what Iâm trying to explain, please correct me instead of just criticizing.
Every time I put a video to process, I go to the windows task manager, in process details and I increase the priority of âTopaz Video AI.exeâ and âffmpeg.exeâ to ârealtimeâ, This is still not the problem, doing this works normally.
What I realized is that my computer has 2 video cards, one intel and the other nvidia dedicated 3D, the âffmpeg.exeâ process is all the time allocating GPU1-3D (nvidia), but the âTopaz Video AI.exeâ process it keeps switching (I think every frame of the video) between GPU0 (non-dedicated 3D-intel) and GPU1-3D (nvidia) in a copy process every cycle.
I think thatâs why VIDEO AIâs main screen has that flickering window background look, vibrating the color tone a little lighter and a little darker, I believe because the program is constantly switching between video cards.
Would not forcing this process to run only on the dedicated GPU card, instead of copying from one card to another, increase the overall performance of the program?
Would it be possible to implement an option to force the priority that the âVIDEO AIâ process will run within windows? and another option to really fix which video card will be used?
In before the thread closure - there is already an option under Preferences to choose which GPU (or set to Auto).
A new version is now available.
