After a half year not using DaVinci Resolve i tried to start it again but it´s now still crashing on start.
No i found a reason why it´s crashing.
The issue is the TopazVideoAI Plugin for Resolve
Installing both the Plugin from the latest Beta and the latest official TopazVideoAI Plugins doesn´t solve the problem. There´s also no option to remove or disable these installed Plugins. Completely uninstalling DaViciResolve didn´t helped here.
Only renaming that folder where the TopazVideoAI plugins are located helped DaVinci Resolve to start again !!!
So these Plugin for DaVinci Resolve i never needed just installed why i used DaVinci Resolve leads to more trouble than fun for me.
Please give us at least an option to remove all DaVinci Resolve Plugins and by the way why there are also plugins still there from the other Version Alpha/Beta…the latest installation of an plugin should remove those previous Plugins from all other old TopazVideoAI Alpha/Beta/Release Installations to prevent problems. The fact alone that each TopazVideoAlpha/Beta/Release is installing it´s own Plugin there without removing the others before is very critical i think !!!
DaVinciResolve Team:
Sent: Thu Oct 03, 2024 9:19 pm
by Dwaine Maggart
Per the Windows .dmp log that we collect as part of our diagnostics log capture, this file is causing the crash:
Topaz Video AI Beta.ofx
If Resolve is launching, when you get the Project Manager screen, press the and the <,> (comma) keys at the same time, which will open the Resolve Preferences window. Select System - Video Plugins, and deselect the Topaz plugin(s), save the prefs and restart Resolve.
If Resolve is crashing during launch, then in a File Explorer window, navigate to this folder:
C:\Program Files\Common Files\OFX
Rename the Plugins folder to Plugins.tmp
This will prevent Resolve from loading 3rd party OFX plugins and will hopefully allow Resolve to launch.
The fact that the Topaz file causing the crash is labeled as “Beta” could be an issue. Perhaps they have an update. If not, then it seems like you’ll need to remove whatever Topaz plugin is related to that file, if you wish to use Resolve. Topaz support can hopefully help you with that.
If you have the standard release + beta + alpha installed on your system you will have each of their versions of the plugins.
As Resolve support mentioned, you can go to the file path to delete the plugins:
C:\Program Files\Common Files\OFX\Plugins\
The installation will typically ask you if you want to install the plugins, and you can choose if you would not like to install them.
Since they are OFX plugins, uninstalling DaVinci Resolve does not automatically clear these plugins as OFX plugins are also used for other apps, such as Flame.
I am also having this same issue on my laptop. Whenever I try to use Hyperion on the edit page, it crashes Davinci Resolve completely. But on my desktop, the plugin won’t install for some reason and I just did a reinstall of Windows 11. It just keeps saying failed to load.
AMD Ryzen 7 5700X
DDR4-3600 64GB
Nvidia RTX 3070Ti
Windows 11 Pro 23H2
Davinci Resolve 19.1 Build 12
[If you are posting a new bug, please include the following]
The bug / behavior you have encountered
Your system profile
Your log files (Help > Logging > Get Logs for Support)
Any screenshots as necessary
[Please be sure to have searched for your bug before posting. Duplicate posts will be removed.]
Just bought Video AI to get the plugins - that’s what I want to use.
The plugins install, but Resolve either crashes, or loads but disables the Topaz plugins.
I removed the Topaz plugins folder, and reinstalled from the AI app, and they still either crash Resolve or Resolve will disable them.
I waited for a few weeks before buying Video AI, now I’m afraid I made a mistake.
C’mon Topaz, everything else you make rocks, why doesn’t this one?
