Topaz Video AI 4.0 error with using multiple GPUs, works fine when 1 GPU is selected

[mikaljan]

1. The bug / behavior you have encountered
   When File>Preference>Processing>All GPUs are selected, processing with any models will crash with error! However, when only one GPU is selected to be used, it went fine. This probably happened before v4.0, I’ve reported this since v3.5.x but I didn’t realize the cause was by selecting uses “All GPUs”

2. Your system profile
   2x RTX3090
   intel 19-13900K
   64GB DDR5

3. Your log files (Help > Logging > Get Logs for Support)
   logsForSupport.zip (665.4 KB)

4. Any screenshots as necessary
   

   
   
   
   

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[tony.topazlabs]

This is now fixed in 4.0.1!

Topaz Video AI v4.0.1

Hello everyone, A new release of Topaz Video AI is now available. v4.0.1 Released October 24th, 2023 Downloads: Windows Mac - DMG | PKG Changelog from 4.0.0.0 Restored ability to enter custom slow-motion values (like 2.5x). Better UI/UX for Direct Comparison view – in-progress previews are now dimmed to show their processing status. Fixed timeline zoom precision related issues. Fixed UX in tutorial slideshow. Fixed blank GPU options in preferences. Known Issues Inconsistent “Prev…

[mikaljan]

awesome! tested and works now!