It sounds as if you’re experiencing the same thing I’m reporting. That NVIDIA processors are more able to handle the newer, more demanding, Topaz “beta” models than AMD processors. Which is why I’m opining about how to ‘goose’ the performance of my installed AMD RX6800 XT processor in my desktop W11 PC which is my flagship processing system and where I have all my production software running. Sadly, I’m not rich enough to change that system after only 2 yrs of use… (darn my ticket for the billion $ lottery).
I think where we differ is that even though I’m my only ‘customer’ too, I get into a creative flow and would like to accomplish my post-processing (even if on a single image - which is all I do, not batch) in a responsive way (meaning any one processing activity should be under or around 5 mins to keep the workflow and creative process ‘rhythm’ from stalling as I try to accomplish image creation goals while the artsy inspiration is with me). Not wait 35 minutes or more for the pre-processing portion of one image to post-process or complete.
I agree with you that pros (those being paid for their work) have the added pressure of an ultra fast turnaround if they hope to make any profit on their billable retouching or post-processing work.
I think it’s useful to report how different systems are responding to the current models (beta or not) and Topaz products and explain why it’s valuable (pro user or not) to be able to use imaging tools that are not only are accurate, helpful or not (in various ways to various users) but also for those tools to be responsive on various types of systems in use out in the world (Win/Mac, AMD/NVIDIA, etc.).
To me, by sharing that info as feedback, the company’s leaders, developers & product mgt can ascertain requirements for their most loyal and ongoing customers. While also trying to attract new customers.
I have both now. I can run the newer models on the NVIDIA laptop (knock on wood) in reasonable processing times. Not on my AMD desktop PC - which is my primary system I need to work on. I don’t know why it differs (or, should differ) but it does. (Maybe those extra yrs gave RTX a leg up, eh?) Consistently. But when the motherboard on my prior PC “fried” while using a Topaz product I spec’d the custom build replacement with AMD because of all the issues rptd in the Topaz forums by NVIDIA users at that time 2 yrs ago…
Because AMD and Nvidia have two completly different architectures that work differently and you need to develop diffrently for both (easy explanation).
I had turned it off when those pics 1st appeared. I don’t check Prefs for each use.
This snip shows all that’s there now that’s still related. It used to be a separate controllable line item. But I believe Jayesh is correct about how to make them go away now. As you add new pics they will fill the 6 slots (?) that are available. In past, some users had asked how to hide even their own pics that they didn’t want displayed. I don’t see a way to turn that off anymore either. But it may be in Prefs somewhere. I like seeing my recent pics, so I didn’t pursue hiding my own shots.
Good luck. Sorry that was a swing and a miss re: Prefs.
@alec.connah - Looking at your account, you have an active license until August 22 2025, which means that yes you can access this version free of charge, as well as any versions released until this date At that date you continue to use the last released versions on August 22, 2025, or purchase an additional year of upgrades (that is optional). You can always go on your “My Products" page to check the latest version you own/renew!
@richard_m_h - We will need to see all the 10 logs to see what happens, and we can open a support Ticket and troubleshoot together once they are sent to support@topazlabs.com
But when the motherboard on my prior PC “fried” while using a Topaz product I spec’d the custom build replacement with AMD because of all the issues rptd in the Topaz forums by NVIDIA users at that time 2 yrs ago…
