Topaz Photo AI v1.2.8

[AiDon]

@ladyiota

I am not using a custom color profile on my display device (gaming laptop screen)

Please run DxDiag from the command prompt, save the output and upload to here as it sounds like a GPU driver issue.

But it also says it cannot find this file … “C:\Program Files\Topaz Labs LLC\Topaz Photo AI\Topaz Photo AI.exe” in the logs.

Also my personal advice is do not use registry cleaners.

[Martyprod (Marty)]

help. can’t stay a long time… i instaled 1.2.8 and this version, once activated is not working anymore offline. i have internet access issue until 10 april or more, and can’t run it. i just can go online few minutes per day, so i activate it, and then, … software display in place of the save button an “autentitifacting…” button, which is there, … non stop… impossible to save like it’s a trial, but my version is legit, and i activated it. don’t know what you guys changed. when running offline, in the logs, there is a “network error” (of course, the internet modem is turned off… ).

what changed between 1.2.7 and 1.2.8 ??? i’ll downgrad to 1.2.7 hoping it will work…
thx.

PS : the fact that you were using our own pictures without our autorisation is unaceptable… glad that you removed this option, but it’s still unaceptable to have done this. it’s clearly robbing private material from us without autorisation.

[plugsnpixels]

When a relative sends you a rough iPhone snap of a 110-year-old family photo instead of doing a hi-res scan…

Salvaged in Photo AI!

[steven.wallace]

@Martyprod

is not working anymore offline

I’m having this issue as well. I work offline exclusively. This version is not usable for me.

[johisik202]

Will there ever be a way to manually select faces? I have a photo with six people but it only detects four of their faces.

[phil.belbin]

[jayesh.topiwala]

I don’t think so.i have tried on group photos of 31 members, and all faces were selected.you can deselect manually but cant select manually.

[cydoc]

Every time I use the Photo AI filter, the button shows a momentary “Authenticating…” message before allowing me to click the button. I have two questions:

1. Why does it seem to have to authenticate every single time? It seems like it should authenticate only perhaps at the start of the session. It causes a split second delay that impedes my workflow when I have to process multiple photos.
2. Does this “Authenticating…” step require internet access? What happens if I’m offline?

Steps to reproduce issue:

1. Click on latest Photo AI filter in Photoshop.
2. You’ll see the “Authenticating…” message on the active button momentarily, during which I cannot click the button – requiring a 2nd or 3rd click, which interrupts my workflow.

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Topaz Photo AI [v1.x.x] on [Windows/Mac]

[Harald.De.Luca]

Well, in offline mode, you will not be able to save your image. The save button will always be in “Authenticating” mode indefinitely. This is a new bug in this version 1.2.8. It means that you have to have an internet connection all the time otherwise the software is totally unusable. Which is a shame.

[AiDon]

@Harald.De.Luca

Well, in offline mode, you will not be able to save your image. The save button will always be in “Authenticating” mode indefinitely. This is a new bug in this version 1.2.8. It means that you have to have an internet connection all the time otherwise the software is totally unusable. Which is a shame.

Unnecessary just give a solution to the user instead of trying to dramatize it as it is a known issue.

Remember people come here for a solution to their issue do they can keep working.

[AiDon]

@cydoc

Why does it seem to have to authenticate every single time? It seems like it should authenticate only perhaps at the start of the session. It causes a split second delay that impedes my workflow when I have to process multiple photos.

It is a known issue and all you can do until a fix arrives is to revert to v1.2.7, which can be downloaded from the release thread here:

Topaz Photo AI v1.2.7

Hello! For this week we have quite a few additions and fixes. We’ve added a new preferences panel which gathers up various options from around the app into one place. We’ve also at the same time added some new options, like closing images after they are saved, only selecting faces that are within the currently detected subject, and modifying the default Face Refinement strength. Along with the new preferences panel we’ve added the ability to decide between 8-bit and 16-bit PNG output, we now s…

Hopefully @adam.mains will have a solution in a flash in the next version.

[AiDon]

@steven.wallace

I’m having this issue as well. I work offline exclusively. This version is not usable for me.

See the post above this with a link to download v1.2.7

[sohrabveis]

I have same problem .in offline and online which is a shaaame.

[jmlphotography]

Trivial thing but can I have the option to save as .jpg rather than .jpeg as the latter means I have to rename every file or have issues when sorting directories by the extension (to split Raws and JPGs).

[Harald.De.Luca]

I didn’t mean to be dramatic if that’s what you thought. Maybe a mistake when I translated from French to English. I just wanted to say that there was a new bug related to the network and that it was a too bad for those who don’t have a connection and can’t use the software.

In short, sometimes the translator does not always translate certain words well or accentuates the desired effect in a sometimes negative way lol.

[dazeaton58]

why when I have put an image through and it states it has only de noised then I save it says de noise and sharpen… ??? also now after this I edit via my MacBook the image goes blurred when scrolled back to it through my photos… ??? help please

[bruce.gordon-7136]

Topaz is frozen in Authenticating. It is on line.

[AiDon]

Interim solution is in the posts above, revert to v1.2.7 while the issue is looked at.

[macz_photo (Markus Zuber)]

Hi - thanks for the new update. I get quite bad artifacts after sharpening on the sharpest parts of the image (wood structures and metal).
Thanks for checking!

[plugsnpixels]

Cannot install on 2023 M2 Mac Mini, Ventura 13.2.1, 500/16.

I’ve had grief with Topaz on this computer before and of course it’s the best computer in the house and the one that I really need for running Topaz software.

I also updated Photoshop and Bridge just before this with no issue. PAI 1.2.7 fails as well.

Topaz apps run fine on my 2013 i7 MacBook Air (ouch) and 2020 M1 MacBook Pro.

Log details:

Mar 27 11:54:31 EMini Installer[818]: Failed to load specified background image
Mar 27 11:54:31 EMini Installer[818]: Failed to load specified background image
Mar 27 11:54:32 EMini Installer[818]: Could not load resource readme: (null)
Mar 27 11:54:36 EMini Installer[818]: PUKApplicationCloser: Plugins in to kill: (
)
Mar 27 11:54:36 EMini Installer[818]: PUKApplicationCloser: Done updateOpenAppsAndPlugIns!
Mar 27 11:54:36 EMini Installer[818]: PUKApplicationCloser: Alert did end with code: -1
Mar 27 11:54:39 EMini installd[596]: PackageKit: ----- Begin install -----
Mar 27 11:54:39 EMini installd[596]: PackageKit: Install Failed: Error Domain=PKInstallErrorDomain Code=110 "An error occurred while extracting files from the package “TopazPhotoAI-1.2.8.pkg”.