Topaz Photo AI v0.8

[wsalopek]

I have an AMD RX580 (4GB) - when resizing, the video card crashes (if I choose the CPU for processing, crashes do NOT occur, bit of course processing is MUCH slower). I have to shut down the computer and restart. I’ve had this problem for at least a few months, with DeNoise, Gigapixel, and Sharpen. Before that time, all was well, the RX580 worked fine.

I posted this issue back in February in community.topazlabs.com:

Gigapixel, Denoise (and more?) crashes video card when using the RX580 for processing

Hi folks… I have the latest versions of the Topaz products and the most recent graphics driver for my RX580 4GB. In the past couple years (with both the current and previous versions of the graphics driver) I had no problems and the RX580 worked well. But after updating the various Topaz products over the past few months, one by one they started crashing the graphics driver/card (where all screens (3) go blank and I have to reboot the computer to recover). So far DeNoise, Sharpen, and Gigapi…

I’d think it’s MY video card/drivers/computer, but I see other folks are having the same issue.

The problem is intermittent (but often), happens with all the drivers I tried (right up to the latest of course), and is a real problem because not only do I lose my work in the Topaz product, I lose work/tabs/etc, in other programs I have open.

I was hoping Photo AI might have fixed the problem, but it has not.

Thanks…