I agree that Topaz devs seem to be not able to get the hang of Windows standard user installation procedure. Since they use the new installer users report the same problems over and over again.
It should be easy for them to fix these issues: it’s just a Windows registry thing. When you install as an admin (or with UAC) the needed registry keys are created only for the admin user, not for standard users.
Steps to fix this yourself (on Windows):
-
Run the application with your normal standard user account
If there was no application icon created on the desktop of this user you can launch the app directly from the install folder: c:\Program Files\Topaz Labs LLC\Topaz Sharpen AI\Topaz Sharpen AI.exe -
Quit the application
Now most of the needed registry keys should have been created for your standard user account -
Now you have to modify the registry as described for Denoise AI 2 in this thread.
It’s the same procedure for all Topaz products that use the new installer.
Attention: it’s always a good idea to make a backup of the registry first!
Open the registry editor by clicking the windows start menu button and type: regedit and hit enter.
For Sharpen AI 2 you have to add/modify the registry keys “DataPath” and “InstallPath” in the branch
[HKEY_CURRENT_USER\Software\Topaz Labs LLC\Topaz Sharpen AI]
Check if DataPath has the value C:\ProgramData\Topaz Labs LLC\Topaz Sharpen AI
Check if InstallPath has the value C:/Program Files/Topaz Labs LLC/Topaz Sharpen AI
(note the different slashes: DataPath wants backslashes, InstallPath wants forward slashes)
Finally check for the key “tgrcFolderLocation” in the branch
[HKEY_CURRENT_USER\Software\Topaz Labs LLC\Topaz Sharpen AI\appMain] - it should have the value “/tgrc” (without the quotes).
Now close the registry editor.
Alternative for those that don’t want to mess with the registry editor:
Instead of applying the changes manually you can copy & paste the following code to notepad and save it with reg extension (for example name the file topaz-sharpen-fix.reg):
Windows Registry Editor Version 5.00
[HKEY_CURRENT_USER\Software\Topaz Labs LLC\Topaz Sharpen AI]
"InstallPath"="C:/Program Files/Topaz Labs LLC/Topaz Sharpen AI"
"DataPath"="C:\\ProgramData\\Topaz Labs LLC\\Topaz Sharpen AI"
[HKEY_CURRENT_USER\Software\Topaz Labs LLC\Topaz Sharpen AI\appMain]
"tgrcFolderLocation"="/tgrc"
After you saved the file to a folder of your choice (or your desktop) you just need to double click the file to apply the needed changes.
When you start Sharpen AI now, it should work normally.
Hope it helps.
