This is a Community forum, to get input from other users on your issues and we can also have a look! 
The fastest way to reach us is support@topazlabs.com
Any users on MAC I have moved to a thread that shows steps on how to fix this.
@geoffrey.pollard2 is on MAC 15, and mentions a log out/log in resolved his issue. I will mark his thread as resolved, anyone still experiencing issues on Mac, [KNOWN ISSUE: MAC OS 15 CRASH] - Steps to solve this here.
Any Windows users, make sure to write in to us to support@topazlabs.com - and we can open a SUpport ticket and troubleshoot with you!
