Preview doestn work

[If you are posting a new bug, please include the following]

  1. I press PREVIEW, but nothing happend
  2. i6700 GTX 1070
    Topaz 3.4.3.

How can I install 3.4.2. ?


Could I take a look at the app’s log files to see what is causing the error in Video AI?

To gather logs, please select Help > Logging and make sure that there is a check mark next to File Logging. Next, recreate the issue and then return to the Help menu and select > Get Logs for Support and attach the “logsForSupport.tar.gz” file to your reply.

Version 3.4.2 of Video AI is available from the Releases section of the forum.

logsForSupport.tar.gz (19.1 MB)

I am a different person but you can check mine. Preview has never worked for me. If I click preview, nothing happens. The UI doesn’t change, there is no sign of anything at all doing anything. I didn’t even know you had finished it in the new UI.

Thank you and sorry!

I’ved pressed “export” or something linke this. So I couldnt see the “Previews”. :wink: