[Please describe your issue here. Try to include logs (Help → Logging) and add screenshots if necessary.] My ai needs two updates and when I attempt to do them the system won’t do it. I click on update and then install. Nothing happens. Steps to reproduce issue: Step 1 Step 2 Step 3 Topaz Ph…

Thanks for reaching out and bringing this to our attention. This sounds like an issue with the in-app update option. Follow along with the directions below to update your app: First please make sure you’ve also turned off any firewall, VPN, or proxy that may be on your computer. These are known to…

In-App Update Not Opening Installer

Topaz Photo AI Bugs and Issues

msh411 (msh411) February 16, 2024, 9:56pm 4

There is something unique going on with the upgrade process and it seems to be a local issue as people can upgrade with the downloaded file.

This has worked for most, go here and download 2.3.2 and try and install in locally.