Gigapixel v8.3.2

Hello everyone!

This is a quick update to address some issues related to the last release of Gigapixel when loading RAW or monochrome images.

You may also notice the hardware support for Qualcomm Snapdragon CPUs, NPUs, and NVIDIA RTX 50-series cards below. If this applies to you - make sure to download the appropriate build.

You can use the in-app updater or download using the links below:


v8.3.2
Released March 24, 2025
Mac: Download
Windows (Includes RTX 50-series support): Download

Here’s a special build for the new Qualcomm CPUs out there:

Windows (for Qualcomm ARM CPUs): Download

Below is full breakdown of the supported hardware for the ARM build:

  • Windows OS: 11 (most updated version recommended)
  • CPU: Qualcomm Snapdragon (X, X Plus, X Elite)
  • NPU: Qualcomm Hexagon
  • GPU: Qualcomm Adreno
  • System Memory (RAM): 16GB

Changelog

  • Fixed an issue where importing some monochrome or 1-2 channel images would cause a crash
  • Fixed an issue where RAW files could not be loaded by the application
7 Likes

8.3.2 still crashes when I try to open a jpg. No change.

5 Likes

@william.lobb sorry to hear that! Can you share the JPG image causing the error with the support team or post it here if you haven’t already. Collecting any remaining examples. If you have any logs you can share that may help as well.

Upgraded from 8.3.1 to 8.3.2 and it still crashes without an error message displayed, when dragging and dropping a jpg file to it. Tried several different jpgs with the same results.

3 Likes

My installation crashes regardless of the file type or the source of the file. I’ve tried jpgs from a Nikon camera and a Pixel phone, and Nikon RAW files (.NEF). They all crash…

2 Likes

Hey Susan! Can you please open a support ticket at support@topazlabs.com and send us your application logs there? This will help us prioritize the fix. Looking into it.

I have 6.0.0, but I want to download the trial of the current version to see if I want to upgrade. Will it overwrite 6.0.0? If I decide to not upgrade will 6.0.0 still be there and usable?

Still crashes without error messages when I try to open any kind of images. No matter if is a jpeg, tiff, or something else. It just closes itself without a notification. 13th Gen Intel(R) Core™ i7-13700KF 3.40 GHz with Nvidia RTX4070 latest drivers.

1 Like
<Error>
  <Code>RequestHeaderSectionTooLarge</Code>
  <Message>Your request header section exceeds the maximum allowed size.</Message>
  <MaxSizeAllowed>8192</MaxSizeAllowed>
  <RequestId>VXK9HYQMM6REFT0A</RequestId>
  <HostId>RCKMn5OkhFg5g/F4y57pGmy4zWVVfwL9USyYvWqs3SQIysZujYft9ww4dpTrGI+IDrFco+/LFV3jZ4Ho/LKfvWaPj+l1xt55</HostId>
</Error>

Hi, it looks like the header for the download is too large.

Following the v8.3.2 Windows (non-ARM) download link without query params seems to work for me.
…/deploy/TopazGigapixelAI/8.3.2/TopazGigapixelAI-8.3.2.msi

I copied to support. Thanks

Just sent an email with the Log Files to that email address

When I tried to install the new version, the installation failed. It crashed and I had to give up.

Rename the installed folder of your version 6 so that it is not overwritten by the new version.

The software won’t even open.

Can you at least post a link to the previous version which was working just fine? An older tool is better than no tool at all.

Hi Susan,

Can you also please send us a JPG and NEF sample that crashed the app for you? Thanks again! https://www.dropbox.com/request/omTTisNIIfxFDX0eYnyL

Hi Lester!

You can find links to 8.3.1 here.

and all other versions here.

1 Like

Even after the update (v 8.3.2) Gigapixel crashes every time I try to load a new file - completely independent of the source data format (jpg/png/tiff) or the color space. It also doesn’t matter whether you use the “open image …” dialog or drag and drop images into the workspace.

3 Likes

Hi, I purchased the latest version of Gigapixel less than half an hour ago. I’ve installed it, but none of the models appear. I’d like to know why this is happening and, above all, how to fix it. Since I paid for it, I want to use it. Here’s a photo and log files.




2025-03-25-17-15-7.tzlog (277.3 KB)
2025-03-25-17-30-4.tzlog (108.3 KB)
lastSessionFiles.txt (76 Bytes)

thanks for sharing these!

i’ll share this with our Dev to review.

3 Likes

Would it be feasible to provide Redefine with a setting that adds less sharpness to the output image than the current version?

I do mainly photorealistic AI generated animal pictures that usually have light artefacts to them such as combing/regular patterns in the fur textures. Redefine seems to have great potential in doing away with those artefact, giving the image a much more realistic appearance. That is, if the Redefine result were not as over-sharpened as it is now.

I can get excellent results on people using creativity 2, texture 1 but with animals, the results are just too sharp. Tiny hairs come out as needles. Cranking creativity down to 1 doesn’t make things better because at 1, prompting seems not possible, seemingly making the AI “guess” what is in the pic, thus messing up the fur texture even more than creativity 2 with an adequate prompt.

I have attached the Redefine result (top picture) and the original out of Stable Diffusion (bottom picture) to this post. As you can see, the potential of Redefine seems huge but the sharpening is just too much. Running the result through High Definition afterwards with a high upscale factor and denoise cranked up to 100 makes it somewhat smoother but it would be much more convenient to have a less over-sharpened output directly from Redefine.