It really helps, doesn’t it?!
Topaz should have fixed the info call out on this 5.6.1 update. I mentioned it previously and the call out does not show the correct info for Face Refine and Color Bleed settings. I finally found a way to capture this below. Only the setting for color bleed was on at the time.
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The CPU setting is very slow compared to a good GPU. My Radeon RX5600 XT GPU processed a 1200 px (long side) picture 3X in three seconds. You didn’t say what your original size was.
I haven’t had any problem with my wireless Logitech mouse hovering over the ? It works every time.
I hope you can get a better computer in the future.
That makes me wonder whether the saved version had it on, or off…
I think the saved files had the correct settings. You can see here that the results after saving show correctly.
I specifically use a wired mouse b/c when I had a wireless mouse it drained & had to be recharged too frequently for my taste. I hated it!
My PC is 2 yrs old. No company ownership to pay/replace it or set up & re-install all favored s/w - some of which can no longer be re-installed…It will remain. With its very high RAM level & decent amt of memory for storage. 
And, quite decent functionality otherwise… I investigated GPU options last Xmas but very low inventory & excessive prices nuked that. Coupled with user comments re: issues with GPU processing in the AI line.
Thanks Ron. Love the owl image!
@taylor.bishop would it be possible to have the “Time” summary remain at the end of processing instead of disappering? both Sharpen AI and Denoise AI leave the Time summary so we know how long the process took.
My mouse is a Logitech M705 wireless laser. Two AA batteries run it for about two years and I never need to turn it off in normal use. There is a small receiver that plugs into a USB port.
It’s $30 at Office Depot/Office Max. Logitech M705 910 001935 Wireless Mouse Gray - Office Depot
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when i launch gigapixel ai it states that it is in trial mode and i need to sign in to use all the features.wheni put in my email address and my password it states connection closed{0}.and it will not work.denoise ai and sharpen ai work on my computer.if i go to the topaz site i can log in and see all my details
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Okay, Tommie. Thx. Sounds like you are a paid subscriber. I had something similar happen a while back.
I contacted Customer Support & they were very prompt about correcting it. You need to go to the main Topaz Labs Cust Spt site vs in this discussion forum.
Try this link… You’ll have to log in w/your acct info then can open a Support Help Ticket:
Good luck.
Thx! That’s what I used to use…
I don’t know if Fry’s Electronics was in other places besides CA for you to be familiar with it. But it was a ginormous computer/electronics chain store with many branches throughout CA. When I bought my mouses (meese?) over the years I’d go over there - they literally had hundreds of models and with display models to try out for comfort (for instance, I could never use the one I got for my Dad with his Parkinson’s) as well as intended use (gaming, etc.) and price point. So whenever I was ready for another I tried various options. What I have now is what I ended up liking best for me after various different alternatives.
Just to be on the ‘verify’ side, I did some Web research after seeing your earlier note and consistently the point that’s made is that wired will not handle things like I mentioned above differently than wireless. The main tradeoffs seems to be “convenience” (if you think you might get tangled up in a cord - I don’t) & speed (for gaming purposes). But it’s good to know you found one you really like! Thx for letting me know which one it is. I appreciate it.
I also checked with my PhD EE/computer sci spouse (who programs) re: my question above about being able to expand the sensitivity zone (for lack of a better word) for those “?” buttons. And, the answer was that it is definitely something that code can be developed for. Guess all I can do is rpt clinically (w/out editorializing here re: commercial prods) what I’m experiencing & ask questions about the tech stuff I’d like to understand conceptually.
Thx again for sending me the mouse info!
I lived in CA for 15 years so I was familiar with Fry’s. Great store to go exploring. The older M705s needed batteries after a few months but the new ones go a long time. I never liked the drag on the mouse that a wire has but if its not a problem then it works well. Since you are having a problem trying to get Gigapixel to recognize your cursor then maybe something is going bad in the mouse or driver. I have had mice go bad but mostly switches. You might try re-installing the driver and any mouse software.
BTW a fun fact. I was the senior project engineer and designed parts of the modular switching power supply that runs the NASDAQ sign in Times square. Of course it takes a lot of power supplies of the same type. 
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thanks.i have sent an email to topaz
Yeah. It’s better. And also more practical.
Well, yes and no? 
I export images and overlay them as layers in another program and toggle them on and off at various levels of magnification to see which one works best, and it’s not as easy to distinguish changes when they’re laid out next to each other in GAI.
A nice addition would be to do something similar to swapping layers externally: I.e. toggling between the different ‘types’ all in the same Preview Window with the Original next to them. You could then move around and see that: Yes, one method does very well on backgrounds or noise, but another is better on finer detail etc. and judge which one to export, instead of having to export them all and choose the best one afterwards?
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Agreed!
Maybe I’m used to the older ones. It would have been before the pandemic that I had the wireless mouse. I went back to cable-connected when I got this PC. Most of the Topaz ? tips trigger (launch) when using my mouse (in all of the AI programs from Topaz). It’s the ones in the latest GAI Comparison View quadrants that are not consistent about their pop-ups. Which is what made me think of my watchface’s button size coding criteria in my developer s/w too.
That is so cool about the power supply you designed! I’m in Silicon Valley, so always very impressed by people who can actually design stuff (vs. my conceptualizing of things I’ve had to rely on others to actually build - except for things like I’m doing now as hobbies). Pretty impressive to have something of yours at NASDAQ! 
Isn’t that what side by side view does?
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Technically yes, but a bit too slowly for me and with too many steps and disconnects.
Having to keep on pressing Update to get it to swap, even though Previews are already cached, seems an unnecessary step. Is there any reason why someone would switch from say, Standard to Lines and not want the image to change to the correct Preview for that?
If there is no Preview yet, then OK, it can’t show it, but if there is: why not show it?
There are also disconnects between Preferences and the Previews. Changing from say Low to High RAM does not force an update to occur, making it impossible to compare results between GPU, CPU, w/ High, Med, or Low without exporting them.
Changing the Noise/Blur sliders does not change the image, although the Preview still says ‘Preview Updated’ with the green bar at the bottom, although the Update Preview button then becomes ‘available’. The image is not changed. Making a New Preview with Noise=0 and Noise = 100 allows you to Press the Update Preview button and toggle between them like different images, but only by doing that.
There have also been times where no matter what I do, nothing changes and I’m forced to move the Window slightly to get it to realise it really does have to Update the image.
In coding terms, this seems to suggest there are several places where the cache is not being marked as ‘dirty’ and there isn’t a full set of inter-dependencies mapped out for each possible change we can make with sliders/buttons.
Even then, sometimes if I move the window only a few pixels to ‘nudge’ it into doing an Update, it still doesn’t light up the ‘Update Preview’ button; which seems to indicate its Preview image is perhaps slightly larger than what is displayed, and if you move the window anywhere within that image (say it has a 5% margin stored?) it considers it the same image and ‘saves time’ by not updating anything.
I also mentioned a few other examples at the end of the v5.5.2 release thread last week that still apply.
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