Updated from DeNoise AI 3.4.1 to 3.4.2 upon opening 3.4.1 this morning but I am getting Error Loading Model or AI Model missing or corrupted (nLsL.bin) (NX) when opening an image to edit and choosing between the AI models. Software no longer works.
Do you have the updated app in a place other than /Applications? The in-app update moves and then replaces a resource folder with all the model files, demo images, and lens profiles but if the program is not in /Applications the entire thing just gets overwritten with no resources.
The fix for this is to just re-install from the full drag and drop installer which should just fully replace the bad .app.
How did you install the program? A clean install from the DMG should work. Just open the DMG, then drag and drop the DeNoise icon onto the Applications icon to install it. Donât run it directly from the DMG.
Yes, I did. I never launch any apps from the DNG file.
In fact Denoise is launching, but any model I want to use, I have an error message and no result.
Also, if I want use a file test proposed in the bottom of windows, it doesnât find the file!
I think that some component are not installed properly.
I re-installed V3.3.4 It works well.
Iâll try again and send you error message if it doesnât work better.
I made the mistake of initially putting it in the âTopaz Labs LLCâ folder, thinking it had to overwrite the previous app. The uninstall script for older versions didnât run properly because of this. After a âcleanâ install into the Applications folder it worked great.
Having the same problem on my iMac Pro (Intel) Monterey 12.1. All other Topaz apps work except the current version of DeNoise AI v3.4.2 (have reverted to v3.2)
Iâve done a fresh install of DeNoise AI v. 3.4.2 and followed the instructions for the Photoshop/Lightroom plugin, but when I try to edit an image in DeNoise from Lightroom Classic 11.1 I only get a Save button rather than the Apply button. Iâm using a MacBook Pro Mac OS Monterey 12.01. Anyone else having this issue? DeNoise AI is working as a stand-alone program, but I virtually always use it as a Lightroom plugin, so am hoping someone has a suggestion on how to make that work.
Hi, I am using a Mac mini 2018 with a Blackmagic eGPU. When I use Topaz Denoise AI, the program takes a long time to load the AI model Clear. It works without the eGPU, but the noise reduction is then very slow.
I got it working, though Iâm 100% sure which of the following actions did it, but after I opened Photoshop and tried editing an image there, it properly recognized the DeNoise plugin. I then stopped Photoshop and started up DeNoise AI as a stand-alone and it gave me a message saying the plugin wasnât installed for everything (unfortunately I donât recall the exact message) and do I want to install it. I responded yes. I then started Lightroom again and went to the external editing preferences and clicked on Topaz DeNoise AI. After this, the external editing plugin started working with Lightroom.
3.4.1 is making the image look horrible after processing. It s doesnât matter which algorithm is used. Even a 300 dpi image ends up looking like it has been âcompressed for Webâ. Iâve never seen this bad processing on any of the previous versions
Adam,
I just noticed that you wrote at the top of this thread that DNAI 3.4 does not work as an external editor with On1 PR. I am using PR 2022 and it is working fine as a plugin. Or is there something I am missing?
Version 3.4.2 refuses to work as an external editor with Lightroom Classic v11.1
I have tried everything that I found on your website, including even the biggest kludge of all that you can find here: Loom | Free Screen & Video Recording Software | Loom
I find this extremely annoying, I have just wasted two hours of my precious time, why! Please fix this asap
My issue with DN 3.4.2 is that is freezes up if I donât act within a certain time frame of 15-30 secs. I then have to force quit the app, open the app back up, and then it will usually work. This is intermittent. It doesnât matter if I open it up as standalone or as a PS plugin. Something is very wrong.
Iâve deleted the app, deleted the plist files, and deleted anything relating to DeNoise via search. Redownloaded the app. Even reinstalled the 3.3.4 as I saw someone on this thread said it helped. It didnât. So now Iâm going to attempt, again, a complete uninstall, download and clean install. Will let you know.
iMac Pro 2017
Big Sur 11.6.2
3.2 GHz 8-Core Intel Xeon W
32 GB 2666 MHz DDR4
Radeon Pro Bega 56 8GB
UPDATE:
I did a complete uninstall.
Searched for all plist, other relevant files and deleted.
Restarted machine.
Then downloaded both 3.3.4 and 3.4.2 installers and installed 3.3.4 first.
Then installed 3.4.2 by opening the DMG and dragging to the applications folder.
Opened the 3.4.2 standalone in order to install plugins per instructions.
The app asks for verification and I enter my credentials to activate.
I get the dialog of âThank You. Your ownership has been verified. Please enjoy using Topaz Denoise AI, and thank you for your support!â andâŠ
I click on OK and nothing. I canât close even the thank you dialog box. Itâs frozen.
So, suggestions?
UPDATE 2
I force quit and reopen the app and âreinstall the pluginsâ to photoshop.
I open a photo but the app takes forever to open a window.
I click through the various styles and hit âESCâ.
The dialog comes up and I click on the close without saving and nothing happens.
None of the buttons now work.
However, I notice that if I click outside the dialog, the faded background still reacts to clicks.
Resolved by uninstalling and deleting 3.4.2 app and now using 3.3.2 that has no issues as of yet.
Installed by opening the DMG file, then dragged and dropped into the applications folder per instructions.
Opened the DN 3.5 in the /Applications folder with no issues and installed Photoshop plugin from the menu. Note: I said No to uninstalling previous version.
Opened the plugin from PS and had no issues thus far.
I am seeing a failure to batch process NEF raw files from a Nikon D850. I think there is a memory leak of sorts (runaway swap) when processing large numbers of NEF files. Here is the setup for the testing:
300 NEF files from Nikon D850
Open the 300 NEF files in DeNoise AI 3.4.2 (or 3.5)
Set them to be processed as Severe Noise
Set them to be processed with Settings of Auto
Set the Auto Remove Noise to 15
Set the Auto Enhance Sharpness to 60
Set the Post-Processing Recover Original Detail to 50
Set the Post-Processing Color Noise Reduction to 10
Set the AI-Processor to be the GPU in DeNoise AI Preferences
Set the Allowed Memory Consumption to be High (though the behavior seems to be the same with medium and low) in DeNoise AI Preferences
Make sure all 300 images are selected to process and hit the Save Images button
Select TIF for image format
Select ZIP for compression
Select 16 for bit depth
Select Auto for filename
Select Preserve source profile for Color profile
Choose anywhere for the save directory
Hit the Start button
With these tests steps I canât get the images to be processed Windows nor Mac. I have run this test on multiple configurations. Here are some observations from the testing.
M1 Mac with 16GB of RAM running Big Sur 11.6.3: Fails while processing image 129 or so. MacOS (Big Sur and Monterey) throws a warning âYour system has run out of application memory.â The RAM never gets used above 80% and averages 50% utilization, but the swap grows uncontrollably until it reaches 50GB, which produces the system error message.
M1 Pro Mac with 16GB of RAM running Monterey 12.2: Exactly the same behavior as above.
PC with 32GB of RAM, GTX 1080 3GB running Windows 10 Pro Build 19042: Processing fails after 20 or so images with an error message saying âError: OpenCV(4.5.3) C:\Users\Adam\.conan\data\opencv\4.5.3\âŠ\âŠ\build/eae637997668fbc59b3bd2e17a93770838ebb99b2\aource_subfolder\modules\core\src\alloc.cpp:73 error: (-4 insufficient mâ
The error message is cutoff in the UI so I canât share the whole thing.
By the way, my name is not Adam and I donât have any âC:\Users\Adamâ folder on my Windows machine.
When looking in Windows Event Viewer I see the following error: âWindows successfully diagnosed a low virtual memory condition. The following programs consumed the most virtual memory: Topaz DeNoise AI.exe (14012) consumed 30708682752 bytes, vmmem (4360) consumed 631721984 bytes, and MsMpEng.exe (6724) consumed 308805632 bytes.â
IMPORTANT MAC NOTE: I have seen that the swap usage on all of the M1 Macs (M1, M1 Pro, M1 Max) going very high while testing batch processing of other raw files (CR2, CR3, ARW, RAF). All of these others were able to complete the processing of 300 of each of those raw types, but on M1 Mac the swap is used very heavily when there 32GB or less of RAM. On an M1 Pro with 64GB of RAM the swap never got used, but the processing consumed 40GB of RAM while doing the processing. I donât have access to an M1 with 64GB of RAM but I had a friend who helped me with some of this testing.
The behavior is not the same on Windows. Except for NEF raw files, I could process all of these file types with no usage of swap.