1.Step 1
Open RAW file from Photo AI.
2. Step 2
Select Crop tool. Note screenshot: The cropping grid appears larger than the image. Set the area to be cropped and select Apply. Note screenshot: The cropped image has been cropped severely more than the area selected.
3. Step 3
Save Output. The resulting DNG matches the over-cropped screen display.
The cropped image on the screen is larger than 100% and I can’t find a way to resize to fit.
The raw image was uploaded to your dropbox. Sound didn’t work. … but the video shows the crop rectangle does not match the resulting image.
Thomas Burns
From “John S via Topaz Community” <noreply@topazlabs.com>
To tgburns@gmail.com
Date 9/30/2024 7:45:39 PM
Subject [Topaz Community] [Topaz Photo AI/Bugs and Issues] Cropping Sony RAW image not working; Display after cropping also not working v3.3.0.2b
From “John S via Topaz Community” <noreply@topazlabs.com>
To tgburns@gmail.com
Date 9/30/2024 7:45:39 PM
Subject [Topaz Community] [Topaz Photo AI/Bugs and Issues] Cropping Sony RAW image not working; Display after cropping also not working v3.3.0.2b
Cropping is working for me but not as expected. The cropped photo shows a totally wrong, mostly way too small part of the original photo. It does not crop what I wanted to crop.
Thanks for sending over that loom video recording. I’d like to get some more information in order to share this with the development team, would you please send me your system profile information so I can check if your computer hardware is up to date.
Would you mind sending in some more information to get a better understanding of the problem you are having with this particular type of image? Please send the following information:
The original image file.
The processed image.
A screenshot or description of the settings panel so I can see what adjustments were turned on.
You can securely submit your image(s) to my Dropbox using the link below.
John,c
Regarding the Superfocus issue please see the (link) to a video.
I can’t seem to get the mic to work… although I can normally use it on video chat… the Loom app is having a problem.
From “John S via Topaz Community” <noreply@topazlabs.com>
To tgburns@gmail.com
Date 9/30/2024 8:33:15 PM
Subject [Topaz Community] [Topaz Photo AI/Bugs and Issues] Topaz Photo AI v3.3.02b Super focus image is all black
It sounds like you’re experiencing a significant issue with the Crop tool applying more cropping than intended. This could be related to how the tool is interpreting the image’s dimensions or a bug with the display grid. I would recommend checking if there’s an update available for the software, or resetting the tool settings to default to see if it resolves the issue.
Speaking of image enhancements, you might want to try using tools like Remini Pro, which uses AI to enhance photos and videos with just one click. It’s particularly useful for improving quality without manually tweaking settings, which could save time in your workflow.
Has anyone else encountered this cropping issue with Photo AI, or are there any known fixes?