Video locks up after closing out

Video AI Bugs and Issues
1

When I close Video and close out the program locks.

[If you are posting a new bug, please include the following]

  1. The bug / behavior you have encountered
  2. Your system profile
  3. Your log files (Help > Logging > Get Logs for Support)
  4. Any screenshots as necessary

[Please be sure to have searched for your bug before posting. Duplicate posts will be removed.]

2

Are you seeing this in Video AI or the new app Topaz Video?

3

it is the new video not video AI

4

This is being worked on and addressed in an upcoming patch update as the team has been reviewing the issue and logs from various other users to assist.