i have paid for Video AI but the new update is showing a watermark and I can’t get it to go away.
How can I get the app to recognize that I own it?
If you scroll down, there is a link on the bottom of this page to support. I’m sure they will get you squared away.
Hello and thank you for using Topaz Video AI,
Logging out of the app and re-activating after an update can help reset the watermark status.
Control+L on Windows/Command+L on Mac will sign you out and bring up the dialog box to activate.
If the issue remains, please file a support ticket and a member of our team will be able to assist.
Thanks!
