When opening the software with several videos already in queue (after a crash for example), Video AI try to start processing several video at the same instead of one after another.
Windows 11
Topaz Video AI 7.1.1
It sounds like the max processes in the Preferences Panel is set to more than 1, which would allow the app to try and run more than one export at a time. I would set that back to 1 and then relaunch the app.
If it happens again, please pull the logs and send to the support team for review.
To gather logs, please select Help > Logging > Get Logs for Support and attach the zip file to your reply.
Here is a video to help with the steps of how to collect the logs.
No, it is set to 1.
It doesn’t happen if I queue several videos. They are processed one after another. It only happens if there is already several videos in the queue when I launch Topaz Video AI. In that case, the software try to automatically start several videos processing.
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