I recently downloaded the new update for Video AI and it keeps failing to process a video. I’m not sure what the error is, but it gets all the way near the end of the process then suddenly stops for an error. All it says is to report and download the support logs.
2024-04-10-11-20-32-Main.tzlog (41.7 MB)
Memory error, you are trying to run 4 processes on one clip and are maxing out the available VRAM from your 3070 Ti. Try only applying to processes instead of four and make the changes below.
Open the Preferences Panel
File>Preferences>Processing
- Ensure that your GPU is selected for the AI Processor
- Set the max memory to 75%
- Set max processes to 1
- Save the settings and close the panel.
- Re-run your clip through the process that you were trying.
I tried the suggested steps but I keep getting errors anyway. I thought maybe it was other programs getting in the way but Topaz Video AI is the only thing open.
2024-04-13-09-16-10-Main.tzlog (1.5 MB)
I was having this same issue.
I was trying to load a .vob rip from a dvd, nothing but errors.
Loaded the same video ripped as an mp4 and everything started working.
Try lowering the max memory to 50% since you are running three models on the video clip. Your 3070 Ti only has 8GB of VRAM which can be eaten up quickly with the stabilization model running.
