V2.4.2 can I go back to previous version

Topaz Photo AI Bugs and Issues
1

I dont like this version it takes too long to process and freezes up my macbook which is an M2 Pro Max with 32gb ram
Steps to reproduce issue:

  1. Step 1
  2. Step 2
  3. Step 3

Topaz Photo AI [v1.x.x] on [Windows/Mac]

2

Please follow the instructions below to fix this issue:

Topaz Photo AI Freezes on Importing Image (Mac)

Let me know if it’s working after doing this and I’ll keep an eye out for your reply.

If you would like to revert to any previous Topaz Photo AI version, you can find a list of previous installers at the following link:

Topaz Labs | Community Forums | Topaz Photo AI | Releases

3

I have 7 plist files in the location mentioned not two which ones do I delete? Thanks, John

Screenshot 2024-04-24 at 11.24.18.png
Screenshot 2024-04-24 at 11.24.18.png2804×1912 913 KB

4

Ok so sorry realised only two were photoAi but it won’t let me delete them!

5

What message do you get when you try to move them to the trash?

6

Sorry Ray it wasn’t a msg, they just didn’t appear to have moved. Anyway all sorted now. Though this version still seems slower than the previous one maybe Im mistaken.

7

I haven’t noticed it any slower on my M1. But then I haven’t been doing much with it. Note however that there is a memory leak so, if you batch process, things will slow down and eventually crash.

8

Yes this worked very briefly now seems to need redoing