Unknown error when enabling stabilisation

I am trying to stabilise a video. Whenever I start processing with it enabled it gives me an unknown error. I have checked the log. Will post it separately. This shouldn’t be a problem with processing power since I have an M1 Pro. I have given Topaz Video AI full disk access as well I dont know whats wrong.

2024-03-11 16-58-50.962 Thread: 0x1e1909000 Info Setup logging for Topaz Video AI 3.1.11
2024-03-11 16-58-50.964 Thread: 0x1e1909000 Info QList(“/Applications/Topaz Video AI.app/Contents/Resources/qml”, “/Applications/Topaz Video AI.app/Contents/MacOS”, “qrc:/qt-project.org/imports”)
2024-03-11 16-58-51.027 Thread: 0x1e1909000 Info OS VER: 14.02
2024-03-11 16-58-51.027 Thread: 0x1e1909000 Info VNNI: false AVX: false CPUName: Apple M1 Pro Thread Count: 10
2024-03-11 16-58-51.027 Thread: 0x1e1909000 Info Total system memory: 16 GB 0.0641327 GB
2024-03-11 16-58-51.027 Thread: 0x1e1909000 Info Machine id: “7D932178-EC2D-5134-A337-521B3BF613CC”
2024-03-11 16-58-51.027 Thread: 0x1e1909000 Info Available GPU LIST
2024-03-11 16-58-51.027 Thread: 0x1e1909000 Info 0 Device Id: 0 Name: Apple M1 Pro VRAM: 10.6667 GB DataType: 2 Serial: 4294969733x Visible: true Index: 0 Legacy: false
2024-03-11 16-58-51.027 Thread: 0x1e1909000 Info System Information
2024-03-11 16-58-51.027 Thread: 0x1e1909000 Info OS Mac Version 14.02
2024-03-11 16-58-51.027 Thread: 0x1e1909000 Info CPU Apple M1 Pro Threads 10 AVX false AVX2 false VNNI false
2024-03-11 16-58-51.027 Thread: 0x1e1909000 Info Is Apple Processor true
2024-03-11 16-58-51.027 Thread: 0x1e1909000 Info Total RAM 16 Free/Used 0.0641327
2024-03-11 16-58-51.027 Thread: 0x1e1909000 Info Device count: 1
2024-03-11 16-58-51.027 Thread: 0x1e1909000 Info Device Id: 0 Name: Apple M1 Pro Cores: 16 VRAM: 10.6667 GB Used VRAM: 0.000366211 GB Free VRAM: -3.33627e+20 GB DataType: 2 Serial: 4294969733x ComputeLevel: 0 Visible: true Legacy: false
2024-03-11 16-58-51.298 Thread: 0x1e1909000 Warning Populating font family aliases took 190 ms. Replace uses of missing font family “Qrc:/elements/Roboto-Regular.ttf” with one that exists to avoid this cost.
2024-03-11 16-58-51.325 Thread: 0x1e1909000 Warning Both point size and pixel size set. Using pixel size.
2024-03-11 16-58-51.420 Thread: 0x1e1909000 Info Reading encoders from file “/Applications/Topaz Video AI.app/Contents/MacOS/…/Resources/models/encoders.json”
2024-03-11 16-58-51.420 Thread: 0x1e1909000 Debug All encoders: osx [{“text”:“ProRes 422 LT”,“encoder”:“-c:v prores_ks -profile:v 1 -vendor apl0 -quant_mat lt -bits_per_mb 525 -pix_fmt yuv422p10le”,“ext”:[“mov”],“transcode”:“aac -b:a 192k -ac 2”,“os”:“windows”,“minSize”:[1,1],“maxSize”:[16255,16255],“maxBitDepth”:10,“doNotScaleFullColorRange”:“transcode”},{“text”:“ProRes 422 HQ”,“encoder”:“-c:v prores_ks -profile:v 3 -vendor apl0 -quant_mat hq -bits_per_mb 1350 -pix_fmt yuv422p10le”,“ext”:[“mov”],“transcode”:“aac -b:a 192k -ac 2”,“os”:“windows”,“minSize”:[1,1],“maxSize”:[16255,16255],“maxBitDepth”:10,“doNotScaleFullColorRange”:“transcode”},{“text”:“ProRes 422 LT”,“encoder”:“-c:v prores_videotoolbox -profile:v lt -pix_fmt p210le -allow_sw 1”,“ext”:[“mov”],“transcode”:“aac -b:a 192k -ac 2”,“os”:“osx”,“minSize”:[2,2],“maxSize”:[15360,8640]},{“text”:“ProRes 422 HQ”,“encoder”:“-c:v prores_videotoolbox -profile:v hq -pix_fmt p210le -allow_sw 1”,“ext”:[“mov”],“transcode”:“aac -b:a 192k -ac 2”,“os”:“osx”,“minSize”:[2,2],“maxSize”:[15360,8640]},{“text”:“ProRes 4444 XQ”,“encoder”:“-c:v prores_videotoolbox -profile:v xq -pix_fmt p416le -allow_sw 1”,“ext”:[“mov”],“transcode”:“aac -b:a 192k -ac 2”,“os”:“osx”,“osVersion”:12,“minSize”:[2,2],“maxSize”:[15360,8640],“doNotScaleFullColorRange”:“always”},{“text”:“H264 High”,“encoder”:“-c:v h264_videotoolbox -profile:v high -pix_fmt yuv420p -allow_sw 1”,“ext”:[“mov”,“mkv”,“mp4”],“autoBitsPerPixel”:“1.0”,“maxBitRate”:2000,“transcode”:“aac -b:a 192k -ac 2”,“os”:“osx”,“minSize”:[2,2],“maxSize”:[7680,4320],“doNotScaleFullColorRange”:“always”},{“text”:“H265 Main”,“encoder”:“-c:v hevc_videotoolbox -profile:v main -tag:v hvc1 -pix_fmt yuv420p -allow_sw 1”,“ext”:[“mov”,“mkv”,“mp4”],“autoBitsPerPixel”:“0.8”,“maxBitRate”:2000,“transcode”:“aac -b:a 192k -ac 2”,“os”:“osx”,“minSize”:[2,2],“maxSize”:[15360,8640],“doNotScaleFullColorRange”:“always”},{“text”:“H265 Main10”,“encoder”:“-c:v hevc_videotoolbox -profile:v main10 -tag:v hvc1 -pix_fmt p010le -allow_sw 1”,“ext”:[“mov”,“mkv”,“mp4”],“autoBitsPerPixel”:“1.0”,“maxBitRate”:2000,“transcode”:“aac -b:a 192k -ac 2”,“os”:“osx”,“minSize”:[2,2],“maxSize”:[15360,8640]},{“text”:“H264 High (AMD)”,“encoder”:“-c:v h264_amf -profile:v high -pix_fmt yuv420p”,“ext”:

logsForSupport.tar.gz (169.7 KB)

Looks like this is a colorspace error. Please try converting the file into a regular h264 file and the try bringing it back into Video AI.

This topic was automatically closed 60 days after the last reply. New replies are no longer allowed.