Unable to use mask feature

Topaz Photo AI Bugs and Issues
1

Hi there,

I recently purchase Photo AI version 3.0 and I am unable to select the mask option when I click edit in the toolbar. It’s there but won’t allow me to click on it and is slightly greyed out as though its somehow not available. Anyone else have this problem?

2

I’m no help but I can confirm that I’m seeing the same thing.

Also, Crop does not work from the Edit menu but it does work using the crop icon on the right-hand side of the interface.

3

You need to be working on an enhancement that has a brush activated already or has auto-selected a mask.

Screenshot 2024-04-19 at 13.22.32
Screenshot 2024-04-19 at 13.22.321920×1080 162 KB

1 Like
4

Similarly with cropping. Activate the crop tool first

Screenshot 2024-04-19 at 13.28.29
Screenshot 2024-04-19 at 13.28.292560×1440 345 KB

1 Like
5

Thanks Ray.

It’s not at all intuitive that you would have to click on the crop icon first and then go to the menu.

6

Thank you so much Ray!! I will give it a try!