what happens with H.264 on the latest version of Topaz? Previously I was able to read the files generated by Topaz without any problem on my television and since the last version, my television indicates file not supported.
I also tried to play them on my Blu-ray player which manages to play it but indicates that the file has problems…
Please solve this problem as soon as possible because it is not normal, especially at the price that the software costs!
When I look at the new and old files generated by Topaz, I notice that previously you are using the High@L4.1 profile and now the High@L5, could this be related to my problem?
Nope. Only 1440x1080 (4:3). I’m just upscaling a 720x540 SD source to 1440x1080.
With the previous version before the December update, I had no problem.
I only encounter this problem with a Hisense 1080p TV. With my 4K TV, no problem or error message.
Okay. Yeah, then L5 is too high. Needs to be L4.1 (theoretically, even just L4 will do). Depending on your TV’s sensitivity, it may indeed trip over the specified L5 Profile. You can try and use a simple tool like tsMuxer to change the Profile, and remux it.
Wait, no. This is not about a TV being outdated, but about TVAI apparently writing an output file (according to the OP) that tells the TV the content is High@L5, when, in fact, it’s just High@L4. His Hisense 1080p TV then (correctly) determines it can’t play High@L5 content (as it’s limited to 4.1, max). At least that’s what I think is happening.
If TVAI outputs to 1440x1080p, it should decidedly not give the output file a High@L5 Profile.
No, my television is not obsolete and for good reason, it manages to decode videos encoded in H.265!
So yes, you’re probably right, it’s not a bug strictly speaking, but it’s still annoying for those who use Topaz for television use.
I think Topaz should allow more flexibility on codec settings because currently we are quite limited.
Strictly speaking, I think it really IS a bug. Attempting to play content that is beyond the capabilities of your device (too high Hz, too high a resolution, HDR, etc) could potentially damage your TV. So, your TV does well to obey the rules, and be strict about choosing not to play the content when the container headers are telling it the content is too much for it to handle.
Small nitpick, unless you are playing these movies directly off your TV, it decodes nothing. It’s your media player that will do the (usually hardware) H265 decoding. H265/H264/MPEG2, whatever, to your TV it’s all just a raw data stream.