TonyCzar
(TonyCzar@aol.com)
1
[If you are posting a new bug, please include the following]
- The bug / behavior you have encountered
- Your system profile
- Your log files (Help > Logging > Get Logs for Support)
- Any screenshots as necessary
[Please be sure to have searched for your bug before posting. Duplicate posts will be removed.]
Please grab the logs from the app and email the support team directly at help@topazlabs.com, so that we can take a look into this issue.
To gather logs, please select Help > Logging > Get Logs for Support and attach the zip file to your reply.
Here is a video to help with the steps of how to collect the logs.