Unable to do ANY conversion/ Upscale - absolutely no Processing

[spear01]

[If you are posting a new bug, please include the following]

1. The bug / behavior you have encountered - No matter what I try the programe will NOT process any file
2. Your system profile
   |Device name|Intel-i9-ProArt|
   |—|—|
   |Processor|Intel(R) Core™ i9-14900KF 3.20 GHz|
   |Installed RAM|128 GB (128 GB usable)|
   |Device ID|B184E074-0BDF-4015-A149-C21E24C6ABB4|
   |Product ID|00330-53866-25528-AAOEM|
   |System type|64-bit operating system, x64-based processor|
   |Pen and touch|No pen or touch input is available for this display|

Edition	Windows 11 Pro
Version	23H2
Installed on	‎23/‎04/‎2024
OS build	22631.4602
Experience	Windows Feature Experience Pack 1000.22700.1055.0

3. Your log files (Help > Logging > Get Logs for Support)

Please contact support.
logsForSupport.zip (259.3 KB)

4. Any screenshots as necessary

[kyle.topazlabs]

Logs are showing an output file path error, it is set to go to the F: drive but there is not one being shown in the app with that letter designation.

Double-check that the file path is correct and if it is an external drive that it is connected. Will also need to confirm that the app has permission to read and write to the drive.

[spear01]

Worked a treat - Thankyou