The application fails when I select too many filters to run at once. Understandable. But would it be feasible to take a different approach, such as running the filters sequentially instead of simultaneously, if that’s the only choice due to my machine’s limitations?
Since the last update, the computer goes into hibernate - and Topaz stops processing - after (I assume) 30 minutes. Never had that problem before. What can/must I do to prevent this?
EDIT: Please disregard. It was just a coincidence of installing a Windows update at the same time, which changed the energy settings to hibernate after 30 minutes. Sorry!
My PC crashed after the first pass with stabiliaztion was completing before it went onto Proteus (2nd pass), it did not crash like this on 3.1.9.
I think your new Stabilization may be at error and the fault? Please check and revert back if necessary in 3.1.11.
Also the Preview of clips was ‘extended’ longer even when set to 2s?
Topaz Video AI v3.1.10
System Information
OS: Windows v11.2009
CPU: 13th Gen Intel(R) Core(TM) i9-13900K 31.747 GB
GPU: NVIDIA GeForce RTX 4090 23.59 GB
Processing Settings: device: 0 vram: 1 instances: 1
Input Resolution: 1920x1080
Benchmark Results
Artemis 1X: 28.6 fps 2X: 10.16 fps 4X: 2.98 fps
Proteus 1X: 21.52 fps 2X: 9.42 fps 4X: 2.93 fps
Gaia 1X: 14.39 fps 2X: 8.91 fps 4X: 4.17 fps
4X Slowmo Apollo: 23.6 fps Chronos: 27.11 fps Chronos Fast: 31.4 fps
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Topaz Video AI v3.1.10
System Information
OS: Mac v13.0201
CPU: Intel(R) Core(TM) i7-10700K CPU @ 3.80GHz 64 GB
GPU: AMD Radeon Pro 5700 XT 15.984 GB
Processing Settings: device: 0 vram: 0.95 instances: 1
Input Resolution: 1920x1080
Benchmark Results
Artemis 1X: 2.97 fps 2X: 1.94 fps 4X: 0.75 fps
Proteus 1X: 2.82 fps 2X: 1.99 fps 4X: 0.84 fps
Gaia 1X: 0.98 fps 2X: 0.68 fps 4X: 0.53 fps
4X Slowmo Apollo: 2.72 fps Chronos: 0.46 fps Chronos Fast: 1.01 fps
Does this seem kinda poky for a powerful Mac Intel??
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Wouldnt really call GPU: AMD Radeon Pro 5700 powerful, i was runing 1080ti before upgrading to 4090 and it was around 30% stronger than your card and my results where around the same as yours give or take 25% higher results
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I ran into this a long time ago, with version 2. It’s not only sleep issue, but Windows update, if that’s your OS. Before a long job, that took more than 12 hours, I would be forced to turn off the Windows sleep settings and also suspend all Windows updates. In fact, I permanently turned off Windows sleep, just because of Topaz. It was a real pain going in to turn it off and on again. For some reason, Windows cannot detect an active Topaz job.
You can use Mirillis action!
or the Bandicam software:
The first one is free for a certain period of time (30 days) after which you have to pay. The second one, the only limit is the watermark in the top center of the image.
or in the 100% free and open source software, I know OBS Studio:
In any case, they all have mouse display and mouse click.
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Despite good numbers in the benchmark, I’m getting the same results I was getting under v3.1.8. I can run a single process (getting around 6.3 fps), but I cannot run 2 processes - both crash after a few minutes. My CPU, when running a single process, is at 36%, my GPU is at 27% and my Render Activity is at 27%. So it looks like I have plenty of headroom to launch a second process, but it won’t run the 2nd without cause both to crash with “unknown error”.
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does topaz support Nvidia Turing cards? I have a Quadro T600, it runs 2x slower than intel GPU
GPU: NVIDIA T600 3.8574 GB
Processing Settings: device: 0 vram: 1 instances: 1
Input Resolution: 1920x1080
Benchmark Results
Artemis 1X: 0.16 fps 2X: 0.12 fps 4X: 0.04 fps
Proteus 1X: 0.15 fps 2X: 0.12 fps 4X: 0.04 fps
Gaia 1X: 0.05 fps 2X: 0.03 fps 4X: 0.02 fps
4X Slowmo Apollo: 1.11 fps Chronos: 0.4 fps Chronos Fast: 0.19 fps
GPU: Intel(R) UHD Graphics 770 0.125 GB
Benchmark Results
Artemis 1X: 0.43 fps 2X: 0.3 fps 4X: 0.14 fps
Proteus 1X: 0.44 fps 2X: 0.3 fps 4X: 0.14 fps
Gaia 1X: 0.07 fps 2X: 0.05 fps 4X: 0.04 fps
4X Slowmo Apollo: 0.43 fps Chronos: 0.19 fps Chronos Fast: 0.35 fps
Today, the best is OBS: best quality and codes, really light and free! 
Topaz Video AI v3.1.10
System Information
OS: Windows v11.2009
CPU: AMD EPYC 9654 96-Core Processor 63.961 GB
GPU: NVIDIA GeForce RTX 4090 23.59 GB
GPU: NVIDIA GeForce RTX 4090 23.59 GB
Processing Settings: device: 0 vram: 1 instances: 1
Input Resolution: 1920x1080
Benchmark Results
Artemis 1X: 24.54 fps 2X: 9.76 fps 4X: 2.47 fps
Proteus 1X: 14.8 fps 2X: 8.37 fps 4X: 2.47 fps
Gaia 1X: 14.95 fps 2X: 9.52 fps 4X: 2.89 fps
4X Slowmo Apollo: 19.15 fps Chronos: 25.91 fps Chronos Fast: 30.88 fps
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Hi,
I have the same problem. Which Arc driver version are you using? I had problems with the last version (101.4146) and am back to version 31.0.101.4091.
My second PC:
Hi - can you please send me logs from 3.1.10 from Help > Logging > Gather logs for support? Thank you.
Hi - we have a potential fix for the crash that’s happening on some Intel Macs with Ventura in 3.2.0.4.a version. Could you install it and let us know if it resolves the crash for you? Thank you.
Hi Andrew - what operating system and hardware are you on? It’d be appreciated if you can send your log files from Help > Logging > Gather Logs for Support. Thank you.
