I’m using TVAI 5.1.3 and my previews are not being saved. So it’s impossible to compare different settings as both preview panes say “Unprocessed”. And even worse, the previews are disappearing and can no longer be opened in an external player. I can view a processed preview once, but once I process the movie with a different setting, the first preview is no longer available. The “Open in External Player” and “Show in Explorer” are greyed out and inactive. Then, if I select the first preview, the second preview disappears, and now I’m left with no previews. Also, the window location of TVAI is not being saved and the top of the window is clipped the next time I open the program.
I’m using Windows 11 Pro 23H2, build 22631.3737
In settings, go to crash recovery, then turn off “clean up preview headers”. It doesn’t fix all the problems, but it no longer deletes your preview when you render another on the same video.
Edit: I was mistaken by the fact that I was changing locations in the video, not parameters.
Still running into the same issue after doing that unfortunately. The app is frankly unusable the last few updates and I probably won’t again until this is fixed at least.
Just updated to TVAI version 5.1.4 and everything I described in my original post still exists. Nothing has been fixed as far as I can tell. Can’t even compare previews without re-rendering. Very disappointing.
As I wrote in an earlier topic the only usable version is 5.04. It doesn’t have these issues. They appeared when they introduced “Instant Rendering” in v5.10. This is not cheap software to own or update. 4 versions since v5.10 and it’s not being corrected. I’d rather see better processing speeds or updated models as improvements. 5.04 does everything I need at this time.
I’ve noticed this too. Standard preview mode is broken while instant works. Instant does seem nicer but it would be far better to have all advertized features working and not have a beta feature more stable than the “stable” feature.
Best workaround as of now: Win+R, then enter C:\Users\%username%\OneDrive\Documents\Topaz VideoAI Projects\Default\previews (may need to remove “OneDrive”)
After rendering a video preview, it appears in this folder. Right click the video and click properties (or just click then Alt+Enter) and check “Read-only”
(You can try to do this to the whole previews folder so you won’t have to manually set every video as read-only, but it might not allow the program to finalize videos into the folder…)
The videos will remain in the folder, though Video AI will still lose track of them once you select another preview within the program… At least this way you can at least compare manually or with an external video comparer like this one Release v2.0.0 · bergkamp/video-comparison-player · GitHub
