Topaz Video AI Beta 6.0.4.0.b Source window Showing incorrect FR

The Source Frame Rate (29.97) is incorrectly displayed in the Source UI as 30.124

See Photos 01 and 02

Photo O1_ (TVAI Source Window) Fr 30.124
Photo 02_Media Info_ Fr 29.97
Apple M3Max, 16 (12 performance and 4 efficiency), GPU 40 COREs 16 inch, 128 RAM, Sonoma 14.7.4



logsForSupport.zip (1.5 MB)

maybe remuxing the source video, for example with MKVToolNix, could solve the problem

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VAI charging the final clip frame rate it’s been an issue for almost a year, good luck trying to make the devs fix it. I’m tired.

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As mentioned in the support ticket, David will update to the latest beta and let us know if this is still happening :slight_smile:

Hey Margaux,

I did update to Beta 6106b and unfortunately the issue remains as you see in the attached photos.

I haven’t checked with the release version if the issue is there also which I will do asap.

Thank you!

David

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Could you share the file for testing?

You can securely submit your file(s) to our Dropbox using the link below. Please be sure to send me a note to let me know you sent something and include the file name.
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Absolutely! I’ll do that today​:+1::100:

Hey Margaux. I thought I had uploaded the file but in fact had not. I just uploaded. My apologies.

Thank you!

David Counts

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