Topaz Video AI Beta 3.4.2.1.b

Repeatable out of memory error.

System: Mac mini (Intel, bought 2020), Ventura with updates, 64 GB RAM, 2TB SSD. Activity Monitor showed no memory pressure, memory in use 30.5GB, physical memory 64.00GB.

Stopped twice with out of memory error, running 10sec Preview on a 720 x 480 mp4 video. Approximate stop at ~70% of 10sec preview.

Gathered log attached.

logsForSupport.tar.gz (380.2 KB)

Repeatable crash.

System: MacBook Air M2, Ventura with updates, 24GB RAM, 2TB SSD.

Crashed twice running 10 sec preview on a 720 x 480 mp4 video. Crashed a few seconds after starting the preview run.

Apple crash log and Topazlabs gathered support log attached.

VAI 3421b crash Mac OS report.txt (76.0 KB)

logsForSupport.tar.gz (226.7 KB)


I’m still getting a rather heavy green-yellow color shift on footage. This is happening in both the mainline and beta releases, regardless of the ai model.

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Could I get this file uploaded for testing? It’s possible that this is a QuickTime .mov tagging issue. Does the same color shift show in external players?

You can securely submit your file(s) to our Dropbox using the link below. Please be sure to send me a note to let me know you sent something.

Submit to Dropbox


I still see the color shift in external players.

I added the video clip to the dropbox (Shot 1 V1_00086400.mov)

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Nyx works great in my environment
However, orange flashes appear under the eyes and on the lower lip.