Topaz Video AI 7.1.4 + 7.1.5

Hello!

This update to Video AI brings a small but important update to align with our latest company changes. While this release represents a significant shift for all our users, we’re excited about the future and what’s ahead.

This marks the final major version of Video AI, and we’re committed to carrying its legacy forward with our new Studio release. Video AI will continue to receive occasional minor patch updates, but new AI models and major features will be introduced in the Studio versions of our desktop apps.

“Topaz Video” will refer to this new application which will be available through a subscription license, and it can be installed alongside Video AI (perpetual license).

We’ll be discussing more updates to the products with the Studio release, but for now if you have questions about the transition please post them here.

Thank you!
Dakota Wixom
Director of Product


v7.1.5
Mac: [DMG] - [PKG]
Windows: [Download]
Released October 2, 2025


Changelog:

  • Fixed redownloading problem for studio – once installed, users are prompted to run the app instead.

v7.1.4
Mac: [DMG] - [PKG]
Windows: [Download]
Released September 10, 2025


Changelog:

  • Added Topaz Video studio download path
4 Likes

I note the Windows download has changed. Do users who downloaded the previous 7.1.4 package need to download the new one?

I just used the update button in the program. The update doesn’t sound like it does anything.

1 Like

No visible changes singe 7.1.3 models still buggy and hanging on 5090… The Topaz Video AI app works but the encoding at certain point stops to advance i.e. elapsed time increases while remaining time stops to change. If run from the command line the ffmpeg just stops at certain frame and cpu / gpu go idle, looks like a some kind of a deadlock as the os works fine.
In logs one might find:
CRITICAL: TRT Issue WARN Using an engine plan file across different models of devices is not recommended and is likely to affect performance or even cause errors.

Problem does not occur in the beta version 7.2.0.2.b… and this error message is not present in the logs.

2 Likes

On Mac, updates from the desktop app don’t work. We have to download the program and install it from scratch. Please fix it.

How to download the new program? I’m really looking forward to using it!

https://downloads.topazlabs.com/deploy/TopazVideoAI/7.1.4/TopazVideoAI-7.1.4.msi

(it’s linked in the announcement post)
But it also works by just letting the update tool do its job when you open 7.1.3.

I am still sticking with 7.1.0. Has the re-download issue been solved since 7.1.1?

Same here.

I did the installation as usual, but it broke the app:

The last three times I have gotten an error like this right after install, when I click OK and then try to open the program from the shortcut, it finishes installing and works like before.

It started installing something when trying to run the app, but apparently that didn’t help. I had to completely uninstall and remove everything from Video AI in Program Files (the uninstaller left over 1GB of program data there) before installation was successful.

1 Like

Not sure why, but it seems the rule of thumb with the program is to delete everything that you can find that refers to Topaz (after initial uninstall) before installing a clean update. :slightly_smiling_face:

3 Likes

Hello, everything was fine until update 7, I have a 4090 with 24 vram and now only version 6.1.3 works for me, what can I do?

Can you pull the logs and any screenshots that showcase what errors or issues you are facing and send to the support team at help@topazlabs.com?

Can’t update to the newest version. I get this error:


Tried restarting multiple times.
Also with the new Topaz Video - is it not out yet? For those of us with an active subscription, Will we be grandfathered in?
I’m running 15.6.1 (24G90) on a MacBook Pro 36GB 30 Core M3 Max

Why was the PAUSE button removed that allowed you to PAUSE the running export temporarily? Can we still pause a running job without stopping it? If so how do we do this now?

4 Likes

Stick with 6.1.3 or try 7 beta…

Yeah, that’s a bummer.
I have the only PC for all my tasks - Topaz processing, video editing, encoding.
Topaz eats all the GPU resources and its impossible to work with anything besides it.

3 Likes

once again I can’t do the update in Mac