Topaz Video AI 4.0.7 error message re: ffmpeg.exe error

Topaz Video AI Bugs and Issues
1

I was processing a number of MP4’s when I received “ffmpeg.exe Application Error” as in the attached PNG file. This happened several times, but the program continued to grind through the files.

Capture

Attached is a zip file of the support logs.

logsForSupport.zip (1.2 MB)

2

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