Topaz Video 6 Error Rhea 2days rendering end

Topaz Video AI Bugs and Issues
1

Hi,2 days rendering & Error :thinking: :open_mouth:
logsForSupport.zip (1.1 MB)

Screenshot 2024-12-27 at 10.19.22
Screenshot 2024-12-27 at 10.19.22905×603 90.4 KB

Screenshot 2024-12-27 at 10.22.03
Screenshot 2024-12-27 at 10.22.033593×2137 505 KB

Screenshot 2024-12-27 at 10.22.55
Screenshot 2024-12-27 at 10.22.553593×2137 235 KB

2

Is this a hackintosh?

3

Yes,it’s

4

Unfortunately, Intel Macs with AMD GPUs aren’t working too well altogether with TVAI (even real ones).

I fear that with an “unsupported hardware” you won’t get much help it’ll stay a trial&error / hit-or-miss situation that you’ll have to find out yourself :thinking:

5

According to the logs you have two errors, one being a file path and permissions issue and the other a codec issue.

First try clearing the Plist files from the system for Video AI and restarting, How To Delete Your Plist Files

Once those are cleared, double-check that all of your file paths are correct and the app has permission to read/write to all of the drives and folders you are needing.

Then swap the codec from H264 to H265 or ProRes and try the clip again.

6

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