The Error running model issues are fixed for users in v1.3.3. If issues remain on it - Send fresh logs and we can relay to the development team as remaining issue.
For Face issue: can you send fresh logs for the face issue in v1.2.1 - Dm or support@topazlabs.com - We have an open item with the development team for face detection issues, and the logs would confirm if its this issue or something else.
Creative face recovery seems to be working okay again with this update.
whiggins8606 and Rob_H
Great to hear all works again, message in if any other issues arise.
I just sent it.
A post was merged into an existing topic: Feature Improvement | Quick Export Button
A post was split to a new topic: Feature request: New non-generative Sharpen Models
A post was merged into an existing topic: REMOVE v2 ISSUE | Click here for a workaround if you get grey stain results
A post was split to a new topic: Feature request: Access Topaz Photo with only standard models
I just updated to version 1.3.3. Everything seems to be working correctly. There’s no longer any need to replace any files like aiengine.dll from version 1.3.1. All the models that previously failed to load, as in 1.3.1, now seem to work. There are no more loading errors 
.
Artifacts with Wonder 2 in large images (8K+) will be fixed with the Localisation fix.
Tested with an 20K output.
Recovery 3 will then work too.
I did not test remove.
I hope implementing the fix will take not that long
6 posts were split to a new topic: Feedback | Wonder Results with downsizing
A post was split to a new topic: Education | Getting a “Save offline authenticatin” pop-up
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Somehow, I feel that if posts are moved to different new threads without being curated (deciding what should stay here and what shouldn’t), it harms the conversation within the community.
Because a lot of threads just get lost in the mix.
Thanks for the feedback. This thread is to report specific issues about this specific release. For any other reasons, discussions, posts will be put in their correct category.
I never had to do this before, but for less headaches, uninstall your previous version from Windows 11 and install the new update that’s released here. Whenever I download the update within the app and have it install that way, the program fails to start again. Either it gives an error or “acts” dead when trying to execute the app to start. So I started uninstalling the previous version and then install the new release from this site and I’ve had no more problems and the new version(s) work great.
Hi Arthur.
Updating form within the Application has always been a bit fickle so, as a rule I always do a fresh Install from either the Release Page or My Account and check for Driver Updates
Plus, there’s no need to Uninstall the Application before hand if you Install the New Version from the Release Page or your Account as this is taken care of Automatically during the Installation Process.
Give it a try next time there’s an Update
Hope this helps
