Just updated to Topaz Photo AI v 3.0.1 and now when I edit an image > save image > close image Topaz continually asks to save the image.
- Load an image
- Edit the image
- Save the image
- Close the image
Topaz Photo AI Mac v 3.0.1
Hi Michael, you bring up a good point.
I just tested and here’s what I see (also Mac, Ventura).
Export after making edits:
Close the export dialog:
Try to close the still-open image:
If you click Save, you end up in the same Export dialog.
I guess I’m so used to exporting and clicking Don’t Save afterwards that I didn’t notice the loop before. This (among other UI oddities) needs addressing.
I was not able to replicate this workflow and error message on my machine. Would you mind please taking a screen recording of this behavior so I can see exactly what is happening in order to share this with the developers:
Loom is a great free application for this: Loom | Free Screen & Video Recording
Hi John, Here’s a screen recording. Before the most recent version, I would export/save and then close the image with no issue. Now, when I export/save and then close the image, it continues to ask me to save the file.
The resulting files from the example in the screen recording.
(Attachment Topaz Photo AI - Save Issue - 04-30-2024.mp4 is missing)
It appears that the screen recording did not attach to this thread.
You can securely submit your file(s) to my Dropbox using the link below. Please be sure to send me a note to let me know you sent something.
I’ll be on the lookout for your response.
Just uploaded the file - thanks John
Thanks for sending in that screen share. After you click Save in the Export window, are you able to check and see if the image is being exported to the folder designated by the Save to option? I was trying to replicate this issue you are reporting on my machine by following the same workflow and still have not been able to replicate.
Hi John -
Ok, I went through the process again.
• Opened an image.
• Added “adjust lighting” enhancement
• Export > Save to “original folder,” which I normally do.
• Closed save window
• Closed image
• Got the “Save” prompt
• The “Topaz” image was in the original folder as expected
And I tried another thing
• Opened an image
• Added “adjust lighting” enhancement
• Export > Save to a new folder I created
• Closed the save window
• Closed the image
• Also got the “Save” prompt
• The “Topaz” image was in the new folder as expected
And finally, one more thing
• The steps above are all the same except I changed the “Export > Save” folder to one on my Mac’s drive vs. an external drive
• Got the same “Save” prompt as well when closing the image
I thought maybe it was caused because either I was always saving to the “original folder” or saving to an external drive - but apparently, this is not the case.
Let me know if you want me to try anything else.
Thanks.
Mike
Second Save -
