Topaz Photo AI

My Topaz Photo AI after installing and entering to select photos to work on, the application will end suddenly, this is my log

log
[2024-09-06 13:37:24.328, 0.00 μs] [3304] Info | Log directory: “C:/ProgramData/Topaz Labs LLC/Topaz Photo AI/Logs”
[2024-09-06 13:37:24.328, 4.41 ms] [3304] Info | Starting Crashpad handler with sessionId 3c506819-02b7-4282-8a1d-f90ddb99776b
[2024-09-06 13:37:24.359, 34.33 ms] [3304] Info | Starting Topaz Photo AI 2.4.2
[2024-09-06 13:37:24.406, 40.00 ms] [3304] Info | Running from known non-editor, not setting external editor mode “explorer”
[2024-09-06 13:37:24.406, 44.30 μs] [3304] Info | Parent process ID: 6472 “explorer” “”
[2024-09-06 13:37:24.406, 22.90 μs] [3304] Info | No valid files passed, not running as external editor mode.
[2024-09-06 13:37:24.406, 196.70 μs] [3304] Info | Starting local server “0cd009f28d59c1ece95221a6a4717af8”
[2024-09-06 13:37:24.406, 742.10 μs] [3304] Info | Using Graphics API Index 4
[2024-09-06 13:37:24.406, 49.20 μs] [3304] Info | Registered restart handler
[2024-09-06 13:37:24.406, 6.60 ms] [3304] Info | Loaded Inter font from resources
[2024-09-06 13:37:24.406, 93.70 μs] [3304] Info | Initializing QML engine
[2024-09-06 13:37:24.406, 165.70 μs] [3304] Warn | Invalid QML element name “TImageSettings”; value type names should begin with a lowercase letter
[2024-09-06 13:37:24.406, 452.20 μs] [3304] Info | Model Dir: “C:/ProgramData/Topaz Labs LLC/Topaz Photo AI/models”
[2024-09-06 13:37:24.500, 88.96 ms] [3304] Info | Refreshing authentication
[2024-09-06 13:37:24.500, 74.30 μs] [3304] Error | Invalid token structure QList(“”)
[2024-09-06 13:37:24.500, 45.60 μs] [3304] Info | Auth response | valid: false | owned: false | expired: false | inactive: false | no seats: false | license expiration: “”
[2024-09-06 13:37:24.500, 3.55 ms] [3304] Info | QML engine initialized
[2024-09-06 13:37:25.039, 539.98 ms] [3304] Info | [AIE] AIEngine mode: Normal 2.1.138
[2024-09-06 13:37:25.039, 59.40 μs] [3304] Info | [AIE] Creating file fetcher for http://models.topazlabs.com /v1/
[2024-09-06 13:37:25.039, 39.20 μs] [3304] Info | [AIE] AIEngine mode: Normal 2.1.138
[2024-09-06 13:37:25.039, 35.00 μs] [3304] Info | [AIE] AIEngine mode: Normal 2.1.138
[2024-09-06 13:37:25.039, 1.15 ms] [3304] Info | [Window] Owned screen exists at: QPoint(0,0) Max width/height: 1920 1032 Ratio: 1 1
[2024-09-06 13:37:25.039, 371.80 μs] [3304] Info | [Window] OSUtils constructor - Maximum window width/height: 1920 1032
[2024-09-06 13:37:25.254, 202.03 ms] [3304] Info | Overwriting binding on TEngineController_QML_355::faceLandmarks at qrc:/imageenhance/main.qml:2997 that was initially bound at qrc:/imageenhance/main.qml:2979:9
[2024-09-06 13:37:25.736, 495.21 ms] [3304] Info | Loaded lensfun database from “C:/Program Files/Topaz Labs LLC/Topaz Photo AI/lensfun/db”
[2024-09-06 13:37:25.804, 68.77 ms] [3304] Info | Device pixel ratio changed: 1 => 1
[2024-09-06 13:37:25.804, 90.90 μs] [3304] Warn | ICC Profile description not found, defaulting to sRGB.
[2024-09-06 13:37:25.804, 35.70 μs] [3304] Info | Using generated color profile from description: QColorSpace(QColorSpace::SRgb, QColorSpace::Primaries::SRgb, QColorSpace::TransferFunction::SRgb, gamma=2.31)
[2024-09-06 13:37:25.804, 88.00 μs] [3304] Info | Device pixel ratio changed: 1 => 1
[2024-09-06 13:37:25.819, 860.90 μs] [3304] Info | Device pixel ratio changed: 1 => 1
[2024-09-06 13:37:25.820, 446.70 μs] [3304] Info | Device pixel ratio changed: 1 => 1
[2024-09-06 13:37:25.820, 88.00 μs] [3304] Warn | ICC Profile description not found, defaulting to sRGB.
[2024-09-06 13:37:25.820, 70.30 μs] [3304] Info | Using generated color profile from description: QColorSpace(QColorSpace::SRgb, QColorSpace::Primaries::SRgb, QColorSpace::TransferFunction::SRgb, gamma=2.31)
[2024-09-06 13:37:25.820, 324.80 μs] [3304] Info | Device pixel ratio changed: 1 => 1
[2024-09-06 13:37:25.820, 306.60 μs] [3304] Info | Device pixel ratio changed: 1 => 1
[2024-09-06 13:37:25.820, 101.80 μs] [3304] Warn | ICC Profile description not found, defaulting to sRGB.
[2024-09-06 13:37:25.820, 39.60 μs] [3304] Info | Using generated color profile from description: QColorSpace(QColorSpace::SRgb, QColorSpace::Primaries::SRgb, QColorSpace::TransferFunction::SRgb, gamma=2.31)
[2024-09-06 13:37:25.820, 7.55 ms] [3304] Info | Overwriting binding on QObject_QML_80::currentScale at qrc:/imageenhance/views/preview/ImagePreviewState.qml:75 that was initially bound at qrc:/imageenhance/views/preview/ImagePreviewState.qml:99:9
[2024-09-06 13:37:25.870, 48.78 ms] [3304] Warn | qrc:/imageenhance/main.qml:3374:5: QML Settings: The Settings type from Qt.labs.settings is deprecated and will be removed in a future release. Please use the one from QtCore instead. | (qrc:/imageenhance/main.qml:3374)
[2024-09-06 13:37:25.933, 56.90 ms] [3304] Warn | qrc:/imageenhance/elements/TMenuItem.qml:90:5: QML Shortcut: Shortcut: Only binding to one of multiple key bindings associated with 12. Use ‘sequences: [ ]’ to bind to all of them. | (qrc:/imageenhance/elements/TMenuItem.qml:90)
[2024-09-06 13:37:25.934, 1.02 ms] [3304] Warn | qrc:/imageenhance/elements/TMenuItem.qml:90:5: QML Shortcut: Shortcut: Only binding to one of multiple key bindings associated with 11. Use ‘sequences: [ ]’ to bind to all of them. | (qrc:/imageenhance/elements/TMenuItem.qml:90)
[2024-09-06 13:37:26.194, 264.23 ms] [3304] Warn | ShaderEffect: ‘source’ does not have a matching property
[2024-09-06 13:37:26.194, 9.46 ms] [3304] Warn | qrc:/imageenhance/views/updates/RightPanelRedesignPopup.qml:58:9: QML TCloseButton: Detected anchors on an item that is managed by a layout. This is undefined behavior; use Layout.alignment instead. | (qrc:/imageenhance/views/updates/RightPanelRedesignPopup.qml:58)
[2024-09-06 13:37:26.209, 812.00 μs] [3304] Warn | Both point size and pixel size set. Using pixel size.
[2024-09-06 13:37:26.209, 311.20 μs] [3304] Warn | Both point size and pixel size set. Using pixel size.
[2024-09-06 13:37:26.268, 58.81 ms] [3304] Warn | Both point size and pixel size set. Using pixel size.
[2024-09-06 13:37:26.269, 319.20 μs] [3304] Warn | Both point size and pixel size set. Using pixel size.
[2024-09-06 13:37:26.321, 52.23 ms] [3304] Warn | Both point size and pixel size set. Using pixel size.
[2024-09-06 13:37:26.321, 351.20 μs] [3304] Warn | Both point size and pixel size set. Using pixel size.
[2024-09-06 13:37:26.374, 52.55 ms] [3304] Warn | Both point size and pixel size set. Using pixel size.
[2024-09-06 13:37:26.374, 436.80 μs] [3304] Warn | Both point size and pixel size set. Using pixel size.
[2024-09-06 13:37:26.432, 57.35 ms] [3304] Warn | Both point size and pixel size set. Using pixel size.
[2024-09-06 13:37:26.432, 380.20 μs] [3304] Warn | Both point size and pixel size set. Using pixel size.
[2024-09-06 13:37:26.510, 77.69 ms] [3304] Info | [Window] Setting geometry called: QRect(320,156 1280x720)
[2024-09-06 13:37:26.510, 60.20 μs] [3304] Info | [Window] Setting window geometry to QRect(320,156 1280x720)
[2024-09-06 13:37:26.532, 22.09 ms] [3304] Info | Auth state changed: Owned | (qrc:/imageenhance/main.qml:1065, onStateChanged)
[2024-09-06 13:37:26.534, 2.36 ms] [3304] Info | [AIE] === System Information ===
[2024-09-06 13:37:26.534, 47.00 μs] [3304] Info | [AIE] OS Windows Version 11.230000
[2024-09-06 13:37:26.534, 25.80 μs] [3304] Info | [AIE] CPU Intel(R) Xeon(R) CPU E5-2696 v3 @ 2.30GHz Threads 64 AVX 1 AVX2 1 VNNI 0
[2024-09-06 13:37:26.534, 121.50 μs] [3304] Info | [AIE] Is Apple Processor 0
[2024-09-06 13:37:26.535, 41.90 μs] [3304] Info | [AIE] RAM 63.906376 GB Total / 5.419914 GB Used
[2024-09-06 13:37:26.535, 184.30 μs] [3304] Info | [AIE] Machine Id: 75e1bcdb-e6c7-4f64-a40d-5415e74b1002
[2024-09-06 13:37:26.535, 48.90 μs] [3304] Info | [AIE] Device count: 1
[2024-09-06 13:37:26.535, 30.00 μs] [3304] Info | [AIE] - Index 0 Name NVIDIA GeForce GTX 1070 Cores 0
[2024-09-06 13:37:26.535, 24.00 μs] [3304] Info | [AIE] VRAM 7.896179 GB Total / 3.698090 GB Used DataType 1
[2024-09-06 13:37:26.535, 47.00 μs] [3304] Info | [AIE] Serial 000000000001393a Legacy 1 0 CudaId -1 Capability 0
[2024-09-06 13:37:26.535, 19.80 μs] [3304] Info | [AIE] ==========================
[2024-09-06 13:37:26.535, 206.60 μs] [3304] Warn | ICC Profile description not found, defaulting to sRGB.
[2024-09-06 13:37:26.535, 66.90 μs] [3304] Info | Using generated color profile from description: QColorSpace(QColorSpace::SRgb, QColorSpace::Primaries::SRgb, QColorSpace::TransferFunction::SRgb, gamma=2.31)
[2024-09-06 13:37:26.537, 1.36 ms] [3304] Info | QML engine loaded
[2024-09-06 13:37:24.328, 0.00 μs] [2d98] Warn | QEventLoop: Cannot be used without QApplication
[2024-09-06 13:37:25.254, 0.00 μs] [2258] Info | Changing models directory to: “C:/ProgramData/Topaz Labs LLC/Topaz Photo AI/models” from “”
[2024-09-06 13:37:25.254, 332.50 μs] [2258] Info | [AIE] ModelManager setting path to C:/ProgramData/Topaz Labs LLC/Topaz Photo AI/models
[2024-09-06 13:37:25.255, 42.00 μs] [2258] Info | [AIE] 000002108F627EA0 loadModelInfoMap called at C:/ProgramData/Topaz Labs LLC/Topaz Photo AI/models
[2024-09-06 13:37:25.450, 0.00 μs] [2ec4] Info | Verifying integrity of installed model files.
[2024-09-06 13:37:25.450, 48.90 μs] [2ec4] Info | [AIE] Selecting backend for device -1 from: openvino,
[2024-09-06 13:37:25.450, 28.60 μs] [2ec4] Info | [AIE] Selecting backend for device -1 from: openvino,onnx16,onnx,openvino16,
[2024-09-06 13:37:25.450, 47.60 μs] [2ec4] Info | [AIE] Selecting backend for device -1 from: openvino,onnx16,onnx,openvino16,
[2024-09-06 13:37:25.450, 21.40 μs] [2ec4] Info | [AIE] Selecting backend for device -1 from: onnx,openvino16,
[2024-09-06 13:37:25.450, 18.20 μs] [2ec4] Info | [AIE] Selecting backend for device -1 from: onnx,openvino16,
[2024-09-06 13:37:25.450, 17.60 μs] [2ec4] Info | [AIE] Selecting backend for device -1 from: openvino,onnx16,
[2024-09-06 13:37:25.450, 15.30 μs] [2ec4] Info | [AIE] Selecting backend for device -1 from: openvino,onnx,
[2024-09-06 13:37:25.450, 14.10 μs] [2ec4] Info | [AIE] Selecting backend for device -1 from: openvino,
[2024-09-06 13:37:25.450, 14.30 μs] [2ec4] Info | [AIE] Selecting backend for device -1 from: openvino,
[2024-09-06 13:37:25.450, 20.30 μs] [2ec4] Info | [AIE] Selecting backend for device -1 from: openvino,onnx,
[2024-09-06 13:37:25.450, 22.80 μs] [2ec4] Info | [AIE] Selecting backend for device -1 from: openvino,
[2024-09-06 13:37:25.450, 15.20 μs] [2ec4] Info | [AIE] Selecting backend for device -1 from: openvino,
[2024-09-06 13:37:25.450, 17.00 μs] [2ec4] Info | [AIE] Selecting backend for device -1 from: openvino,
[2024-09-06 13:37:25.450, 19.80 μs] [2ec4] Info | [AIE] Selecting backend for device -1 from: openvino,onnx16,onnx,openvino16,
[2024-09-06 13:37:25.450, 23.90 μs] [2ec4] Info | [AIE] Selecting backend for device -1 from: openvino,onnx16,
[2024-09-06 13:37:25.450, 31.80 μs] [2ec4] Info | [AIE] Selecting backend for device -1 from: openvino,
[2024-09-06 13:37:25.450, 14.00 μs] [2ec4] Info | [AIE] Selecting backend for device -1 from:
[2024-09-06 13:37:25.450, 22.60 μs] [2ec4] Info | [AIE] Selecting backend for device -1 from: openvino,onnx16,
[2024-09-06 13:37:25.450, 31.90 μs] [2ec4] Info | [AIE] Selecting backend for device -1 from: openvino,onnx16,
[2024-09-06 13:37:25.450, 21.40 μs] [2ec4] Info | [AIE] Selecting backend for device -1 from:
[2024-09-06 13:37:25.450, 15.10 μs] [2ec4] Info | [AIE] Selecting backend for device -1 from: openvino,onnx16,
[2024-09-06 13:37:25.450, 23.80 μs] [2ec4] Info | [AIE] Selecting backend for device -1 from: openvino,onnx16,
[2024-09-06 13:37:25.450, 26.30 μs] [2ec4] Info | [AIE] Selecting backend for device -1 from: openvino,onnx16,onnx,openvino16,
[2024-09-06 13:37:25.450, 21.40 μs] [2ec4] Info | [AIE] Selecting backend for device -1 from: openvino,onnx16,onnx,openvino16,
[2024-09-06 13:37:25.450, 21.20 μs] [2ec4] Info | [AIE] Selecting backend for device -1 from: openvino,onnx16,onnx,openvino16,
[2024-09-06 13:37:25.450, 16.60 μs] [2ec4] Info | [AIE] Selecting backend for device -1 from: openvino,
[2024-09-06 13:37:25.450, 13.20 μs] [2ec4] Info | [AIE] Selecting backend for device -1 from: openvino,
[2024-09-06 13:37:25.450, 14.20 μs] [2ec4] Info | [AIE] Selecting backend for device -1 from: onnx16,onnx,openvino16,
[2024-09-06 13:37:25.450, 13.80 μs] [2ec4] Info | [AIE] Selecting backend for device -1 from: onnx16,onnx,openvino16,
[2024-09-06 13:37:25.450, 24.60 μs] [2ec4] Info | [AIE] Selecting backend for device -1 from: openvino,onnx16,
[2024-09-06 13:37:25.450, 16.70 μs] [2ec4] Info | [AIE] Selecting backend for device -1 from: openvino,onnx16,
[2024-09-06 13:37:25.450, 14.00 μs] [2ec4] Info | [AIE] Selecting backend for device -1 from: openvino,
[2024-09-06 13:37:25.450, 14.40 μs] [2ec4] Info | [AIE] Selecting backend for device -1 from: openvino,onnx16,
[2024-09-06 13:37:25.450, 16.90 μs] [2ec4] Info | [AIE] Selecting backend for device -1 from: openvino,onnx16,onnx,openvino16,
[2024-09-06 13:37:25.450, 15.40 μs] [2ec4] Info | [AIE] Selecting backend for device -1 from: openvino,
[2024-09-06 13:37:25.450, 14.20 μs] [2ec4] Info | [AIE] Selecting backend for device -1 from: openvino,
[2024-09-06 13:37:25.450, 14.90 μs] [2ec4] Info | [AIE] Selecting backend for device -1 from: openvino,
[2024-09-06 13:37:25.450, 14.00 μs] [2ec4] Info | [AIE] Selecting backend for device -1 from: openvino,onnx,openvino16,
[2024-09-06 13:37:25.450, 18.40 μs] [2ec4] Info | [AIE] Selecting backend for device -1 from: openvino,onnx16,onnx,openvino16,
[2024-09-06 13:37:25.450, 21.40 μs] [2ec4] Info | [AIE] Selecting backend for device -1 from: openvino,onnx16,
[2024-09-06 13:37:25.450, 21.60 μs] [2ec4] Info | [AIE] Selecting backend for device -1 from: openvino,onnx16,
[2024-09-06 13:37:25.450, 21.90 μs] [2ec4] Info | [AIE] Selecting backend for device -1 from: openvino,onnx16,
[2024-09-06 13:37:25.450, 40.70 μs] [2ec4] Info | [AIE] Selecting backend for device 0 from: openvino,
[2024-09-06 13:37:25.450, 17.60 μs] [2ec4] Info | [AIE] Selecting backend for device 0 from: openvino,onnx16,onnx,openvino16,
[2024-09-06 13:37:25.450, 17.70 μs] [2ec4] Info | [AIE] Selecting backend for device 0 from: openvino,onnx16,onnx,openvino16,
[2024-09-06 13:37:25.450, 17.00 μs] [2ec4] Info | [AIE] Selecting backend for device 0 from: onnx,openvino16,
[2024-09-06 13:37:25.450, 16.00 μs] [2ec4] Info | [AIE] Selecting backend for device 0 from: onnx,openvino16,
[2024-09-06 13:37:25.450, 14.70 μs] [2ec4] Info | [AIE] Selecting backend for device 0 from: openvino,onnx16,
[2024-09-06 13:37:25.450, 209.93 ms] [2258] Info | Loaded following models: QList(“Auto Param - Autopilot Noise Blur”, “Denoise - Low Light Beta”, “RAW - Linear RAW”, “RAW - RAW Native”, “RAW - RAW Standard”, “Exposure Adjust - Exposure G”, “Exposure Adjust - Exposure I”, “Face Recovery - Face Color Correction”, “Face Recovery - Face Mask”, “Face Recovery - Face Perfect”, “Face Recovery - Face Parse Large”, “Face Recovery - Face Parse Small”, “Face Recovery - Face Parse Filtering”, “Enhance - CGI”, “Enhance - Standard”, “Auto Param - ggn_ap”, “Enhance - Standard”, “Enhance - Standard V2”, “Enhance - High Fidelity”, “Enhance - High Fidelity”, “Enhance - High Fidelity V2”, “Enhance - High Fidelity V2 LDN”, “Enhance - Low Resolution”, “Denoise - Severe Noise”, “Denoise - Severe Noise Beta”, “Denoise - Recover details”, “Auto Param - landscape”, “RAW - RAW Strong”, “RAW - RAW Strong”, “Inpaint - Standard Decode”, “Inpaint - Standard Encode”, “Inpaint - Inpaint Resize”, “Inpaint - Standard UNet”, “Sharpen - Sharpen Standard”, “Auto Param - Sharpen Standard Auto”, “Auto Param - portrait”, “Auto Param - new”, “Sharpen - Sharpen Standard v2”, “Sharpen - Sharpen Strong”, “Text Recovery - Text Refine”, “Text Recovery - Text Refine Noisy”, “White Balance Adjust - Standard”)
[2024-09-06 13:37:25.450, 15.50 μs] [2ec4] Info | [AIE] Selecting backend for device 0 from: openvino,onnx,
[2024-09-06 13:37:25.450, 15.40 μs] [2ec4] Info | [AIE] Selecting backend for device 0 from: openvino,
[2024-09-06 13:37:25.450, 14.20 μs] [2ec4] Info | [AIE] Selecting backend for device 0 from: openvino,
[2024-09-06 13:37:25.450, 18.20 μs] [2ec4] Info | [AIE] Selecting backend for device 0 from: openvino,onnx,
[2024-09-06 13:37:25.450, 14.30 μs] [2ec4] Info | [AIE] Selecting backend for device 0 from: openvino,
[2024-09-06 13:37:25.450, 18.50 μs] [2ec4] Info | [AIE] Selecting backend for device 0 from: openvino,
[2024-09-06 13:37:25.450, 16.80 μs] [2ec4] Info | [AIE] Selecting backend for device 0 from: openvino,
[2024-09-06 13:37:25.450, 16.90 μs] [2ec4] Info | [AIE] Selecting backend for device 0 from: openvino,onnx16,onnx,openvino16,
[2024-09-06 13:37:25.450, 20.50 μs] [2ec4] Info | [AIE] Selecting backend for device 0 from: openvino,onnx16,
[2024-09-06 13:37:25.450, 36.30 μs] [2ec4] Info | [AIE] Selecting backend for device 0 from: openvino,
[2024-09-06 13:37:25.450, 32.30 μs] [2ec4] Info | [AIE] Selecting backend for device 0 from:
[2024-09-06 13:37:25.450, 41.70 μs] [2ec4] Info | [AIE] Selecting backend for device 0 from: openvino,onnx16,
[2024-09-06 13:37:25.450, 24.90 μs] [2ec4] Info | [AIE] Selecting backend for device 0 from: openvino,onnx16,
[2024-09-06 13:37:25.450, 32.30 μs] [2ec4] Info | [AIE] Selecting backend for device 0 from:
[2024-09-06 13:37:25.450, 15.20 μs] [2ec4] Info | [AIE] Selecting backend for device 0 from: openvino,onnx16,
[2024-09-06 13:37:25.450, 20.80 μs] [2ec4] Info | [AIE] Selecting backend for device 0 from: openvino,onnx16,
[2024-09-06 13:37:25.450, 20.90 μs] [2ec4] Info | [AIE] Selecting backend for device 0 from: openvino,onnx16,onnx,openvino16,
[2024-09-06 13:37:25.450, 22.50 μs] [2ec4] Info | [AIE] Selecting backend for device 0 from: openvino,onnx16,onnx,openvino16,
[2024-09-06 13:37:25.450, 18.10 μs] [2ec4] Info | [AIE] Selecting backend for device 0 from: openvino,onnx16,onnx,openvino16,
[2024-09-06 13:37:25.450, 19.80 μs] [2ec4] Info | [AIE] Selecting backend for device 0 from: openvino,
[2024-09-06 13:37:25.450, 33.00 μs] [2ec4] Info | [AIE] Selecting backend for device 0 from: openvino,
[2024-09-06 13:37:25.450, 19.80 μs] [2ec4] Info | [AIE] Selecting backend for device 0 from: onnx16,onnx,openvino16,
[2024-09-06 13:37:25.450, 20.80 μs] [2ec4] Info | [AIE] Selecting backend for device 0 from: onnx16,onnx,openvino16,
[2024-09-06 13:37:25.450, 19.00 μs] [2ec4] Info | [AIE] Selecting backend for device 0 from: openvino,onnx16,
[2024-09-06 13:37:25.450, 18.00 μs] [2ec4] Info | [AIE] Selecting backend for device 0 from: openvino,onnx16,
[2024-09-06 13:37:25.450, 15.60 μs] [2ec4] Info | [AIE] Selecting backend for device 0 from: openvino,
[2024-09-06 13:37:25.450, 24.80 μs] [2ec4] Info | [AIE] Selecting backend for device 0 from: openvino,onnx16,
[2024-09-06 13:37:25.450, 18.60 μs] [2ec4] Info | [AIE] Selecting backend for device 0 from: openvino,onnx16,onnx,openvino16,
[2024-09-06 13:37:25.450, 13.80 μs] [2ec4] Info | [AIE] Selecting backend for device 0 from: openvino,
[2024-09-06 13:37:25.450, 14.70 μs] [2ec4] Info | [AIE] Selecting backend for device 0 from: openvino,
[2024-09-06 13:37:25.450, 13.90 μs] [2ec4] Info | [AIE] Selecting backend for device 0 from: openvino,
[2024-09-06 13:37:25.450, 14.90 μs] [2ec4] Info | [AIE] Selecting backend for device 0 from: openvino,onnx,openvino16,
[2024-09-06 13:37:25.450, 14.90 μs] [2ec4] Info | [AIE] Selecting backend for device 0 from: openvino,onnx16,onnx,openvino16,
[2024-09-06 13:37:25.450, 14.50 μs] [2ec4] Info | [AIE] Selecting backend for device 0 from: openvino,onnx16,
[2024-09-06 13:37:25.450, 24.60 μs] [2ec4] Info | [AIE] Selecting backend for device 0 from: openvino,onnx16,
[2024-09-06 13:37:25.450, 16.40 μs] [2ec4] Info | [AIE] Selecting backend for device 0 from: openvino,onnx16,
[2024-09-06 13:37:26.492, 0.00 μs] [2e44] Info | Creating exiftool
[2024-09-06 13:37:27.688, 1.20 s] [2e44] Info | Created exiftool
[2024-09-06 13:37:27.729, 44.28 ms] [2e44] Info | Exiftool metadata count: 27 File: “C:/Users/prophong024/Pictures/Screenshots/Screenshot 2024-09-06 130700.png”
[2024-09-06 13:37:27.729, 36.40 μs] [2e44] Info | Exiftool metadata size: 1488
[2024-09-06 13:37:32.779, 6.25 s] [3304] Warn | QFSFileEngine::open: No file name specified
[2024-09-06 13:37:32.825, 47.67 ms] [3304] Warn | QFSFileEngine::open: No file name specified
[2024-09-06 13:37:33.288, 452.25 ms] [3304] Warn | qrc:/imageenhance/views/prefs/elements/ConfigurePanel.qml:48:17: QML Rectangle: Binding loop detected for property “width” | (qrc:/imageenhance/views/prefs/elements/ConfigurePanel.qml:48)
[2024-09-06 13:37:33.348, 59.07 ms] [3304] Info | Overwriting binding on TMultiComboBox_QMLTYPE_269::currentItems at qrc:/imageenhance/views/prefs/autopilot/FacePreferences.qml:33 that was initially bound at qrc:/imageenhance/views/prefs/autopilot/FacePreferences.qml:136:13
[2024-09-06 13:37:33.348, 63.50 μs] [3304] Info | Overwriting binding on QQuickItem_QML_242::autopilotTextStrength at qrc:/imageenhance/views/prefs/autopilot/TextPreferences.qml:28 that was initially bound at qrc:/imageenhance/views/prefs/autopilot/TextPreferences.qml:56:9
[2024-09-06 13:37:33.348, 38.70 μs] [3304] Info | Overwriting binding on QQuickItem_QML_242::autopilotTextModel at qrc:/imageenhance/views/prefs/autopilot/TextPreferences.qml:29 that was initially bound at qrc:/imageenhance/views/prefs/autopilot/TextPreferences.qml:55:9
[2024-09-06 13:37:38.417, 5.07 s] [3304] Info | Worker cancel requested
[2024-09-06 13:37:38.417, 69.40 μs] [3304] Info | Cancelling processing

Please send me your system profile information so I can check if your computer hardware is up to date.

You can securely submit your files(s) to my Dropbox using the link below.

Please be sure to send me a note here to let me know you sent something.

Sorry I didn’t reply until now, here is my system profile, I can only use v1.5 and back

DxDiag.txt (141.7 KB)

Thanks for sending in that information.

I want to see if updating your GPU driver will resolve the problem, as there is a more up-to-date driver that has been released.

Please use the following link to update your driver:

After the update, let me know if you are still experiencing the problem.

Thank you for your feedback, I did as you instructed but it didn’t fix it, I will send you the video and topaz error log
2024-10-08-12-02-43.tzlog (21.1 KB)
video

Let’s try adjusting your AI Processor. Open Photo AI and go to Preferences > General and set the AI Processor to CPU then click Apply.

i selected cpu and gpu to try again but also close topaz when opening image

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