Topaz Photo AI x2 breaks down often

the new version breaks down sometimes - the former version was very stable.
the more bad the picture, the more often new Topaz breaks down.

Topaz Photo AI [v2.4.1] on [Windows]

Let’s try updating you to the most recent version release to see if this resolves the issue.

Please make sure you’ve also turned off any firewall, VPN, or proxy that may be on your computer. These are known to block the installation. Also, make sure there are no settings or configurations in your OS system that could interfere.

Try using the appropriate OS system link to update:

If you are still experiencing problems, please reach out to us at the following link:

Topaz Labs | Support Page

Thanx, I will try

Hi, now that I’ve tried this download there is an other big problem:
Always during ‘Adjust Lighting’ the colors change. Than there ist much to much color inside the picture. This problem appears with ALL mypictures - even with pics I had edited well before