You should be able to attach a screenshto or file using this icon. If you’re still unable to send it, please send it to me through Dropbox. If you have an issue with any specific image, please send it to the same folder as well. Thanks!
Thomas, feel free to send me this image. Thank you.
Oh well sorry figured I’d post here since everyone is, Won’t post again.
Thanks, Ken. I just wanted to clarify that the Suppress Noise & Remove Blur in Gigapixel AI aren’t the same models as those in DeNoise AI & Sharpen AI respectively. They aren’t as strong. Photo AI has the same models from DeNoise AI, Sharpen AI & Gigapixel AI all combined so you have all the robust models in one app. The Face Recovery models in Photo AI & Gigapixel AI are the same and the same applies to Enhance models. Natural model in Photo AI is the same as Standard in Gigapixel AI, Graphics is Art & CG & Low Resolution is Low Resolution. Please feel free to compare the results in Photo AI vs Gigapixel AI and let me know of any findings. Thank you 
Thomas, can you please send me your log file if you’re still running into this? You can get them from Help > Open Log Folder. Thank you.
You didn’t post here I moved your post to here from another thread “Topaz Photo AI: Autopilot for Image Quality”.
Sent images as instructed. Thank you.
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Ok thanks 
Hi, I can send you the pictures.
The camera I took the picture with is a 1DX III.
I used tiff files for denoising, sharpen etc, no RAWs.
I made the tiles visible with Photoshop.
With Sharpen is meant Sharpen A.I., not Sharpen of Photo A.I…
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Just tried the AI and have to say that as an " auto " one button process I like the results . Did notice feeding it a Canon CR2 and asking to maintain image format , that the data for lens corrections in Adobe Camera Raw , where not readable on the AI processed file. ( CS6 used ) Then when I brightened the RAW in PS Raw converter as I opened post AI , I noticed hatching in the black areas. Will play more and update . When the masking arrives would it be possible to decide what the mask protects and what it passes. For example in a shot with oof background , please do not sharpen anything masked , but use noise reduction over the entire image.
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Oh meant to say that I tried the Auto and the RAW noise reduction and sharpening , and for me the Auto was far nicer . The sharpening in the individual auto was a little fierce for me.
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Images uploaded, including some you can maybe play around with.
All images starting with “_F9I”, exept one, its named “DN_25”.
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There was an issue with the links on the Products page but it’s been fixed. You can download the app from that page or using the links on the top of this thread
Yes, that’s the file. Thank you! Do you remember by chance if the processing just hang up or it said on the right of each file “Skipped: no edits applied”? “Use these Settings for All” doesn’t currently apply to all images and will be fixed in this week’s update so I’m wondering if you used it and some of the files didn’t have any edits so the processing just skipped them.
What I would find really useful is to be able to adjust levels for RAW images. An auto adjustment would be ideal but manual would be OK. Maybe also be able to adjust mid tones. With tiffs I’ve done all that as part of creating the tiff. Then I’m a bit closer to seeing how the final image will look. (If I shoot to protect the highlights the shadows can be rather dark. Denoise seems to work better if I lighten the shadows.)
The RAW
The tiff
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Yes, there was the “skipped …” label right of the other files. Thank you for fixing.
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Hi, sorry for my late answer. I submitted to Canon Cr.3 files starting with UP_ .
As mentioned before, the images are underexposed by more than 2 exposure levels.
That’s why I like richard_m_h’s suggestion to include an exposure compensation option. I also wish in the separate program Denoise AI, especially if you want to use the RAW mode.
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